In this HRchat episode, we ask: why can HR software implementation be painful and how can we make things better? Bill Banham's guest this time is Bonnie Tinder.

Bonnie was named a “Top 100 HR Tech Influencer in 2022” by HR Executive Magazine. For over 25 years, she has worked with top Software companies leading implementation, marketing and sales initiatives.  

Questions Include:

• Why is HR software implementation so painful?  Why do implementations fail to deliver results almost 50% of the time?
• How has ease of implementation improved because of better tech and integrations?
• What are the regrets or things that HR professionals wish they knew before an implementation?
• You work with big brands who help enterprise clients e.g. SAP SuccessFactors, Workday, Oracle HCM, Cornerstone, ServiceNow or Ultimate Software. What tech would you recommend for HR pros at smaller orgs? 
• What makes an implementation successful?

More About Bonnie and Raven

In 2018, Bonnie founded Raven Intelligence—a peer review site for Enterprise Software Consulting, designed to help customers make a well-informed choice in an implementation partner. 

Raven Intelligence works with leading Systems Integrators and Software Vendors to understand and interpret the Voice of the Customer related to implementation and project success from an independent perspective.

In building the Raven community, Bonnie has interviewed over 2,000 customers about their Enterprise Software implementation experiences and has produced several reports on the state of HCM implementation and software, which are available here.


We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.   

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