In many cases, lack of motivation is the symptom of a deeper issue in your dealership. There’s only so much you can do to change someone who doesn’t want to change themselves. Chris speaks to the value in putting a system in place that helps prevent these situations down the line. You have to establish minimum requirements and then people will fall off or get on. And even more important, you have to create hiring requirements that set your business up for success. You need to bring in new talent who are already on the same page and motivated to win, otherwise you’ll just get stuck in the same predicament again and again. 

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