Lucinda Rouse and Emily Burt  are joined by Emma Turner, chief executive of Mind in Croydon.

Emma lays bare the operational realities of meeting soaring service demand in the face of cuts to local authority and integrated care system budgets, which form the bulk of Mind in Croydon’s income.

She explains how the charity has formed partnerships with other local organisations at the instigation of commissioners, enabling all parties to innovate and find new solutions to collective challenges.

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