Marshall and Nick discuss various topics related to the detailing industry. They start by recommending comfortable and waterproof shoes for detailers.

They then talk about finding good brushes for semi-truck paint and the different approaches to fleet washing. The hosts also discuss the benefits and considerations of buying chemicals in bulk.

Finally, they address the issue of chemicals freezing in winter and offer solutions for mobile detailers. In this conversation, Nick and Marshall discuss various topics related to the detailing industry.

They cover custom-built water tanks for trucks, the importance of upgrading brakes for trucks with water tanks, debunking the myth of priming the pad, the importance of seeing through the polish, the role of relationships in sales, quoting prices for maintenance customers, the misconception of building relationships with customers, the sales process, and the consultative approach to detailing services.

Takeaways

Finding comfortable and waterproof shoes is essential for detailers.

When it comes to brushes for semi-truck paint, boars hair brushes are a popular choice.

Fleet washing requires different packages and pricing compared to individual detailing.

Buying chemicals in bulk can be cost-effective, but it's important to consider the quality and suitability for your business.

Taking precautions to prevent chemicals from freezing in winter is crucial for mobile detailers. Custom-built water tanks can be installed in trucks for mobile detailing businesses.

Upgrading brakes is important for trucks with water tanks to handle the additional weight.

The myth of priming the pad with a conditioner before applying compound or polish is debunked.

Seeing through the polish is crucial for achieving the desired finish.

Building relationships with customers is important, but the focus should be on consulting and providing value.

Quoting prices for maintenance customers requires considering the value of the ongoing relationship.

The sales process should involve educating customers and addressing their specific needs.

Detailers should aim to educate customers on the detailing process and the importance of professional services.

Chapters

00:00 Introduction and Shoe Recommendations

06:03 Finding Good Brushes for Semi-Truck Paint

09:13 Exploring Fleet Washing

13:32 Creating Fleet Packages

21:21 Buying Chemicals in Bulk

24:37 Using Transfer Pumps for Power Washers

32:51 Dealing with Chemicals Freezing in Winter

40:50 Custom-built Water Tanks for Trucks

42:02 Importance of Upgrading Brakes for Trucks with Water Tanks

42:28 Debunking the Priming the Pad Myth

46:48 The Importance of Seeing Through the Polish

51:36 The Role of Relationships in Sales

53:03 Quoting Prices for Maintenance Customers

56:00 The Misconception of Building Relationships with Customers

01:01:38 The Sales Process and Consultative Approach

01:08:12 Educating Customers on Detailing Services