On today's Drive By, Chris helps out a Service Advisor with a question about selling preventative maintenance. The ideas in this video are crucial to the growth of your Service Drive and will help you build trust and rapport with your customers. Chris also helps someone out with a question regarding customer surveys. These surveys can be daunting at times but with the right guidance from us at Chris Collins INC, you won't ever have to worry about customers being reluctant to trust you with the service you're selling. 

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Topics Discussed in this video:
Preventative maintenance
service advisor training