As a Service Advisor, are you constantly getting objections and declined repair opportunities? It's likely not a product knowledge issue. Chris Collins shares foolproof tips for overcoming customer objections in Auto Service by building trust and clarity from the first interaction. Find out the key to capturing lost sales while earning lifelong, high-paying devotees to your Service Department.

0:00 - 3:00 Will Chris be at NADA?

3:00 - 10:00 News

10:00 - 17:00 Chris Collins Masterclass

17:00 - 30:00 Smash Customer Objections

#salestips #objections #servicemanagement 

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