What’s the advantage of knowing how to speak under pressure? How many times in your life have you been in a situation where instead of getting what you wanted out the conversation, it turns into a heated argument. In today’s book of the day, Crucial Conversations by Patterson, Grenny, McMillian and Switzler, we discuss the importance of knowing how to speak in situations with high emotions and high stakes. Honing this skill will give you the ability to make friends and influence people. However, if you ignore the art of handling crucial conversations your social life will suffer and you will never be able persuade people to do what you want. 

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