Answer this... Have you ever given much thought to your patients' experience the second they walk into your clinic?

In this episode, we talk to licensed Physiotherapist and champion of 'front desk training' Jerry Durham, as we discuss ways in which you can put a smile on the faces of everyone who walks through your door simply by improving your front desk experience. 

Packed with practical, accessible and easy-to-implement action points, if you're a hearing care professional who cares about creating a long lasting impression, this episode certainly well worth your time. 

You can keep up to date with Jerry Durham by following him on Instagram, YouTube, and listening to his Apple Podcasts.

To learn more about growing your private practice, visit www.businessofhearing.com