Ideal Practice

In our last episode, we talked about the many ways that adding a virtual assistant to your team can enhance your success.

Did you hear that one? If not, you might want to go back and check out Episode 75 before you listen to this one. 🙂

In that episode, you met my assistant, Queenie Verhoeven, who runs a company providing VA services to small businesses around the world. Queenie has been a critical part of my team for several years now; I can’t even imagine running a business without her.

And I’d love for you to have that kind of help yourself.

So let’s say I’ve got you convinced, and you’re ready to hire your first VA.

Now what?

How do you find them?  How do you choose the one who’s right for you? How do you actually hire someone?

Ohhhh so many questions.

Let’s talk about all that. Shall we?

Give this a listen, and you’ll learn how to get started.

~Wendy
Xoxo

P.S. If you enjoyed this episode, please take a minute to share your 5 star review and a few words over on Apple Podcasts or even Spotify.

Your words matter so much more than you know.

And thank you! 🙏

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TODAY’S GUEST:  QUEENIE VERHOEVEN,  Founder of Your Business Ally.

Queenie Verhoeven is a Proactive Virtual Assistant. She is a highly skilled and experienced VA specializing in administrative, marketing, and tech support.

With over 15 years of experience serving small business owners and entrepreneurs, she isn't just a virtual assistant to her clients but a trusted partner on their path to success.

What she offers goes beyond her areas of expertise. She provides freedom from overwhelm - the freedom from those mundane yet crucial tasks that can drain your time and energy. Whether it's managing your administrative duties, implementing effective marketing strategies, or providing tech support to streamline your operations, Queenie ensures that you can focus on what truly matters - growing your business.

You can find her online at www.YourBusinessAlly.com.

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THIS WEEK’S JOURNAL PROMPT: 

What is the most important quality you want any team member you hire to have? Is it a specific skill set, experience, an attitude or perhaps a personality trait?

Before you begin your search, taking some time to think about what matters most. You’ll make a better hire when you do.

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MENTIONED:  

• EPISODE: #75. Virtual Assistants: What They Do, How They Help, and Why You Should Hire One 

WHERE TO FIND HELP

• Your Business Ally
• Online Jobs Ph
• Indeed
• Fiverr
• Upwork
• Freelancer
• Guru

COMMUNICATION TOOLS

• Voxer
• WhatsApp 

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

Struggling with productivity? Tangled up in tech?

What if you didn’t have to handle it all by yourself?

Learn how a Virtual Assistant can help streamline your operations and free up time for you to focus on where you can do the most good: serving your clients.

Queenie Verhoeven has been a treasured member of my team for several years now: I could not imagine running my business without her. A proactive virtual assistant and now, strategic Project Integrator, she has a way of making things just work.

And that makes my life so much easier. 💗

Join us as we explore what a VA is (and is not!) and how the right one on your team can catapult your success.

In this episode, you’ll hear: 

• What a virtual assistant is, and is not.
• The difference between hiring a VA and hiring an employee.
• Types of roles a VA can fill, and how they can contribute to your success.
• How to know what to hire for first.

And more.

Enjoy!

~Wendy
Xoxo

P.S. What was most helpful to you in this episode? What else would you like to know about working with VAs?

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TODAY’S GUEST:  QUEENIE VERHOEVEN, Founder of Your Business Ally

Queenie Verhoeven is a Proactive Virtual Assistant. She is a highly skilled and experienced VA specializing in administrative, marketing, and tech support. With over 15 years of experience serving small business owners and entrepreneurs, she isn't just a virtual assistant to her clients but a trusted partner on their path to success.

What she offers goes beyond her areas of expertise. She provides freedom from overwhelm - the freedom from those mundane yet crucial tasks that can drain your time and energy. Whether it's managing your administrative duties, implementing effective marketing strategies, or providing tech support to streamline your operations, Queenie ensures that you can focus on what truly matters - growing your business.

You can find her online at www.YourBusinessAlly.com. 

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THIS WEEK’S JOURNAL PROMPT: 

What is the one thing you spend way too much time on each week in your business? If you could hand that off to a trusted team member, how would that help your business grow?

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MENTIONED:

Fiverr
Upwork
Dropbox
Acuity Scheduling
Kajabi

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COACHING:  Need a Quick Start Consult?  Got a problem in your practice that you can’t solve? Have an idea you want to try but don't know where to start? A Quick Start Consult gives you access to high quality coaching without the expense of a full blown coaching commitment. I'm serious about your success - so we don't just talk about your business. We work on it - together. Click here for details. 

QUICK START CONSULT   

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

When you set up your physical office space, I’ll bet you were super excited - and thoughtful - about every detail.

Where would your clients want to sit, facing the window or facing the door? Where should you put the Kleenex box? Do they need a footstool or is that just weird, lol?

But what about your VIRTUAL office space?

Have you ever wondered how to help your clients feel as comfortable online as they would be if they were meeting with you in person?

(I’m asking because in my experience, too many practitioners tend to overlook this part of their practice set up - which makes me sad, lol.)

If that IS something you care about, but it’s been a bit of a mystery, you’re going to love this episode - because I’m bringing it all right to you.

Your top quality online space starts with three essential elements: your camera, your mic, and your physical setup. There are a number of factors with each of these that can impact your connection with your clients, not to mention your own comfort with hours of screen time, too.

Sharing tons of tips for you in this week’s episode.

Check it out!.

~Wendy
  xoxo

P.S. “Oh my gosh, I love this Wendy!“ If you’re saying that as you listen, would you please share a little love with a 5 star review and a few words over on Apple Podcasts? Your support means more than you can imagine, and helps me get discovered by others who could use this kind of help. Thank you!  🙏

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THIS WEEK’S JOURNAL PROMPT: 

Have you ever tried to get a sense of what others experience when they see you on camera? If not, ask a friend to tune into a call with you and record the look and feel of your set up. What do you notice?

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MENTIONED:

Episode 58: How to Take a Real Vacation and Still Have a Successful Private Practice. 

AND: To make this easier for you, I’ve gathered a COMPLETE list of everything I use for my own awesome virtual office set up into one place. Click the link below for all the details,, tools and equipment I talked about in this episode.

My Virtual Office Set Up

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COACHING:  Need a  QUICK START CONSULT ?      

Got a problem in your practice that you’re trying to solve - like how to set up your virtual office?? Have an idea you want to try but don't know where to start? A Quick Start Consult gives you access to high quality coaching without the expense of a full blown coaching commitment. I'm serious about your success - so I won't just talk about your business. You and I will work on it - together. Click here for details.

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

How does office decor influence your client's healing journey?

With decades of experience, I’ve got a few thoughts about that. So in today’s episode, we’ll explore best practices that impact your clinical work AND your standing as a practice owner.

Because there’s actually more to this than you might think!

In this episode, you’ll learn: 

1. How your client’s experience is impacted way before they get to your door.
2. What to consider in terms of signage, parking, and accessibility.
3. An important thing about lighting that it’s easy to forget.
4. How to offer comfort without sacrificing professionalism.

Plus I’ll tell you when I knew we’d gotten it ‘right’ at my group practice set up, even without the help of a designer. :)

Give this a listen and let me know: What tip was most helpful for you?

~Wendy
xoxo

P.S. If you enjoyed this episode, please take a minute to share your 5 star review and a few words over on Apple Podcasts or even Spotify. If you’ve been meaning to do that, but keep putting it off, how about heading over there now? (And thank you!)

THIS WEEK’S JOURNAL PROMPT: 

What three steps could you take to make your office an even better environment for your clients’ work?

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MENTIONED:

American Psychological Association Article: Healing By Design

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COACHING: Want some help?

Got a problem in your practice that you’re trying to solve? Have an idea you want to try but don't know where to start? A Quick Start Consult gives you access to high quality coaching without the expense of a full blown coaching commitment. I'm serious about your success - so we don't just talk about your business. We work on it - together. Click here for details. 

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

Have you ever thought about how the design and aesthetics of your workspace could be impacting your success?

We’re exploring that concept today, talking about the crucial intersection of interior design and holistic health with our guest, Carolyn Boldt.

With over 40 years of experience in interior design, Carolyn co-founded Crossfields Design with a mission to develop restorative environments for businesses in the holistic health industry.

Through personal experience, she learned how important alternative healthcare could be, and wants to do her part to raise the bar, and the respect, for that work. (I love that.)

So today, she works to help create a sense of calm, comfort, and care in spaces through strategic design choices, which ultimately influences the bottom line of a practice.

In fact - she tells us that her firm has learned that simply tuning into better design for your space can increase revenue by as much as 20%! 🤯

Whoa.

So let’s talk about that.

In this episode, you’ll hear: 

1. How tuning into the psychology of space can boost your profits in 3 ways.
2. What to think about when renting an office.
3. The impact of color on your clients’ wellbeing.

And more. In fact, I think this is important enough that I want to keep going. So, this is the first in a 3 part series on how to set up your office space for success - for your clients and for yourself.

In the next 2 episodes, I’ll share my own thoughts about things to consider as you set up your physical space, and your virtual office too.

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TODAY’S GUEST:  CAROLYN MEYER BOLDT

Carolyn is personally passionate about holistic health and wellness, and an outspoken advocate that the environment of your space impacts your success.

She has over 40 years of experience and a long list of impressive credentials in the commercial interior industry. She and her husband, Scott, co-founded CrossFields Design in Atlanta, GA where they focus entirely on serving those in holistic health.

As you’ll hear her say in the interview, Carolyn really wants to expand the impact of holistic health by elevating the public’s image of alternative medicine through virtually creating outstanding healing environments nationwide.

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FIND HER HERE:

WEBSITE: CrossFields Design
On PINTEREST
On INSTAGRAM

And a FREE GIFT from OUR GUEST:

Carolyn has put together a great little bundle of tips and easy-to-read info on how to evaluate your office space, 5 of the most common mistakes that you’ll want to avoid, and more. Get your copy by clicking on the link below. It looks great!

www.crossfieldsdesign.com/ideal

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Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

Your business has its own kind of living, breathing energy, and you must be in relationship with that energy.

But relationships take work - right?

So how do you keep things healthy and strong?

Turns out, you just have to use a little magic. 

Yeah. Let’s go there. :) 

In this episode, you’ll learn about a fun, creative technique you can use to smooth out any rough spots, communicate your desires, and step way more fully into a healthy relationship with - you guessed it - your private practice.

And what I’m going to suggest today might sound a little crazy. But as you’ll hear in this episode, my own experience with this technique has been kind of amazing.

So, why not give it a try?

~Wendy
xoxo

P.S. “Okay Wendy - so that was interesting....“ I know, right? This DEFINITELY is not what you’ll hear on most private practice podcasts. And it might not be for everyone - but what the heck. It’s how I think. And if it’s how you think too, would you please share a little love with a 5 star review and a few words over on Apple Podcasts or Spotify? I’ll be forever grateful. Promise! 

FREE RESOURCES: 

A list of my favorite books for an abundance mindset, and a well-lived life. Click here → Kit.Co.

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

Ever felt that you're just not getting paid what you're worth, despite having real expertise in your field? We've all been there, I suspect - but why? Where does this common problem come from?

Well - some folks may not like this, but I think it starts with us.

When we undervalue our own skills and undersell our authority, it sets up all kinds of barriers to our success. So, let’s take a closer look at what my guest last week, Ryane LeCesne, called the “personal confidence gap”, and see if we can flip this.

In this episode, I’m going to walk you through the unseen value you bring to the table, and how to leverage it to your advantage. As a bonus, I’ve got a little worksheet that will help you with this too. You can find that in the free resource link below.

My hope is that this episode will inspire you in a way that guides you to greater confidence, greater profitability, and overall success.

Enjoy!

~Wendy

P.S. Have you left a review yet? If not, give a girl a hand. Take a minute to share your 5 star review and a few words over on Apple Podcasts or even Spotify. And thank you soooo much!

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THIS WEEK’S FREE RESOURCE:

Click here to get your free copy of a worksheet I’ve created to help you get more clear about the TRUE value you bring to the table. You have soooo much to offer. This will help you see that.

What Should I Charge: An Ideal Practice PRICING Worksheet 

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MENTIONED:

• Episode 69:  Ditch Perfection and Claim Your Worth: A Deep Conversation with Ryane LeCesne
• Episode 33:  Why Understanding the Enneagram Will Make You a Better Therapist: An Interview with Elaine Bailey

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EVALUATE your PRACTICE with the IP 360 SCORECARD

As a coach of mine used to say, running a business is a full contact sport. There are SO many different parts of it to keep up with, manage, think about, and create - at every step of the way. How do you know what to work on first or where to focus your energy? How do you tell where your weaknesses are and where you're solid? 

Well I’ve got you covered! The IP360 Scorecard, based on the 7 Pillars of an Ideal Practice, is designed to give you a practical, actionable, big-picture review of your practice as it stands. And you can complete it in less than 10 minutes. 

Click on the link below to get your free copy today.

The IP360 Scorecard 

And would you like to support this show? That's always welcome, and thank you! You can find a link to do so below. 

You're the bomb! 🙏

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

What's lurking in your subconscious, subtly sabotaging your success?

All too often, high-achieving practice owners (like YOU!) hold themselves back due to limiting beliefs like imposter syndrome, perfectionism, and something my guest this week calls “distractionism’.

So it was a real treat when I got to spend time with mindset master and achievement accelerator, Ryan LeCesne who can help all of us with this. She has spent nearly a decade helping others conquer these self-limiting beliefs, and tap into their full potential. And she has wisdom to share that you and I both need to hear.

Join us for a profound discussion on the 'shadow side' of running a practice, the unspoken internal struggles, and the personal confidence gap that keeps so many of us from reaching our true capabilities.

In this episode you’ll hear: 

• about the importance of clear communication, not just with others, but with ourselves, especially when it comes to understanding and articulating our worth. 
• how to become an acute observer of your own tendencies, catch the limiting beliefs before they take hold, and shifting your perspective to reclaim your power.
• some of Ryane's transformative tips on tackling fear head-on.

This is more than a conversation; it's an invitation to break free of your limitations, unlock your full potential, and make your mark on the world.

 ~Wendy
xoxo

P.S. “Oh my gosh, I love this Wendy!“ If that’s what you find yourself saying as you listen, would you please share a little love with a 5 star review and a few words over on Apple Podcasts? Your support means more than you can imagine, and helps us get discovered by others who could use this kind of encouragement. Thank you!  🙏

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TODAY’S GUEST:  RYANE, LeCESNE

Ryane LeCesne is the Master Your Mindset Coach. Since 2012, she has coached nearly 1,000 high-achieving women – specializing in the unique needs of high-achieving Black women – to advance their professional dreams by overcoming and healing from the self-limiting mindsets of Impostor Syndrome, Perfectionism, and Distractionism.

She helps clients advance their professional and personal dreams with ease and grace by coaching them to close their confidence gap, identify their personal brand, and live their brilliance.

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WHERE to FIND HER

• Website
• Youtube
• LinkedIn
• Email: [email protected]

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MENTIONED:  

The Courage to Be Disliked: How to Free Yourself, Change Your Life, and Achieve Real Happiness by Ichiro Kishimi, Fumitake Koga, et al.   

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FREE RESOURCE:  The IP 360 SCORECARD

The IP360 Scorecard is designed to give you a practical, actionable, big-picture review of your practice as it stands.

Click here to get your copy.

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

Like it or not, money is part of every relationship you have with your clients, and how you think about that and manage that is important.

But if you're torn up inside about that fact, well - you are not alone. In fact, I think most of us struggle about this in one way or another.

But what if we change that?

What if we thought about money, and its place in our work, in a whole new way?

Rather than fight its presence, why don’t we acknowledge it, embrace it, and learn how to work with it? 

That’s the beginning of what it means to create a practice that is profit centered, but people forward.

And that’s what I want to explore in this week’s podcast. 

We've got a shorter show for you today. Let me know what you think about it. 

To your success,

~Wendy
 xoxo

P.S. “Okay Wendy - So you’ve got me thinking….”

If that’s what you find yourself saying as you listen, would you please share a little love with a 5 star review and a few words over on Apple Podcasts or Spotify? Doing so helps me bring this conversation to others and help more healers. Thank you!

_______________
FREE RESOURCE:  The IP360 SCORECARD

As a coach of mine used to say, running a business is a full contact sport. There are SO many different parts of it to keep up with, manage, think about, and create - at every step of the way. How do you know what to work on first or where to focus your energy? How do you tell where your weaknesses are and where you're solid? 

Well I’ve got you covered! The IP360 Scorecard, based on the 7 Pillars of an Ideal Practice, is designed to give you a practical, actionable, big-picture review of your practice as it stands. And you can complete it in less than 10 minutes. 

Click on the link below to get your free copy today.

The IP360 Scorecard 

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]

If a client cancels at the last minute, or worse, doesn’t show up at all - it doesn’t feel so great, does it?

And even when you understand why they had to miss, you can still be left feeling frustration, disappointment - or, if it happens often, even resentment.

And I know that's not how you WANT to feel about your work, or your client.

So what do you do? Do you charge them for that time? If so, how much, and how do you collect it?

I know this is tricky for a lot of you, so I’m going to walk you through potential strategies and options to manage those late cancellations in a way that honors the client and yourself, and protects your relationship.

In this episode, you’ll hear about 4 steps towards crafting your response for any time a client cancels at the last minute, or worse, doesn't show up at all.

Check it out.

~Wendy
xoxo

P.S. While you’re here, can I ask a favor? 

If you enjoyed  this episode, please take 2 minutes to share a 5 star review and maybe a few words over on Apple Podcasts? Your support means more than you can imagine, and helps us get discovered by others who could use this kind of help. Thank you!  🙏

_______________
FREE RESOURCE:   THE IP360 SCORECARD

As a coach of mine used to say, running a business is a full contact sport. There are SO many different parts of it to keep up with, manage, think about, and create - at every step of the way.

How do you know what to work on first or where to focus your energy? How do you tell where your weaknesses are and where you're solid?

Well I’ve got you covered! The IP360 Scorecard, based on the 7 Pillars of an Ideal Practice, is designed to give you a practical, actionable, big-picture review of your practice as it stands. And you can complete it in less than 10 minutes. 

Click on the link below to get your free copy today.

The IP360 Scorecard 

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
[email protected]