As I travel and train in dealership service departments, I always see what's going on and find ways to level up everyone's game! I enjoy sharing what I see, learn and know with the intentions always to help someone else improve their outcomes. 

This episode is pure 💰money💰 moves! I share my 5 major approaches to to handling service custoers each and every day. 

Managers should have their entire team listen, take notes and huddle up to discuss how these CX rules apply to your service department. This will emphasize the importance of championship mentality!

Dealer Talk with Jen Suzuki Podcast | [email protected] | 800-625-1590 | edealersolutions.com | 

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