What happens when a hospital CEO still thinks like a nurse? You get leadership that listens, leads with empathy, and actually walks the talk.

Katherine sits down with Lori Price, President and CEO of Franciscan Health Central Indiana, whose journey from nurse to executive brings a rare blend of heart and strategy to the conversation. Lori unpacks how starting at the bedside shaped her “communication flywheel,” a practical, people-first system for keeping 24/7 teams aligned, engaged, and clear on the mission.

From listening more than speaking to building trust through radical honesty, she shares real-life leadership lessons that make her style both approachable and effective. If you're navigating complex teams, craving more culture clarity, or just need a reminder that leadership is human work, this one’s for you.

 

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Key Takeaways:

• Trust and healthy conflict are essential for safety and team cohesion.
• Listening to frontline staff is core to effective leadership.
• Purpose-driven culture fuels resilience and engagement.
• Vulnerability and humor make leaders more approachable.