In our June 2018 interview podcast, his 1st session with Tripp, Jean-Marie Gogue reflects on his interactions and memories of working with Dr. Deming, beginning in November 1978 in Tokyo.

Highlights include:

• Inviting Dr. Deming to speak in Paris in 1980
• Dr. Deming's commentary on leadership
• Use of control charts
• Attending Dr. Deming's Four-Day Seminar in Switzerland in 1993
• Attending first Four-Day Seminar in the UK in 1987
• Starting the French Deming Association in 1988

In our June 2018 interview podcast, his 1st session with Tripp, Jean-Marie Gogue reflects on his interactions and memories of working with Dr. Deming, beginning in November 1978 in Tokyo.

Highlights include:

• Inviting Dr. Deming to speak in Paris in 1980
• Dr. Deming's commentary on leadership
• Use of control charts
• Attending Dr. Deming's Four-Day Seminar in Switzerland in 1993
• Attending first Four-Day Seminar in the UK in 1987
• Starting the French Deming Association in 1988

Topics in this episode include:

• Fear and the distortion of figures
• What people think they hear
• Beliefs which drive thinking
• Examples of what drives fear
• What does your manager pay attention to?
• How do you know you're doing a good job?
• Fear of not achieving results
• Where there is fear, you do not get honest figures
• Drive our fear

1. What is your job?
2. Do you need to know how others use your work?
3. What would you mean by improvement?
4. Suggestions
5. How do you rate yourself on your job?
6. Everybody does his best?
7. Incentives
8. Taking pride in your job
9. Who's the next person to use your work?
10. Can you tae pride in your work?   Under what conditions?
11. What to do if you make a mistake.
12. When should a supervisor tell someone they've made a mistake?

Topics in this episode include:

• Management's use of visible figures alone
• Deming mis-quotes
• 7 Deadly Diseases
• Lack of appreciation of what is unknown and unknowable
• Impact of a happy customer and an unhappy customer
• Figures for the losses due to annual ratings
• Consideration of measures that could guide a theory for process improvement

In our May 2018 interview podcast, his 4th session with Tripp, Kevin Cahill, Executive Director, reflects on the 25th anniversary of The Deming Institute..

Highlights include:

• Latest news from The Deming Institute
• Creating the future of the Institute
• Use of ED software, from Acquate
• 2018 Deming Institute Conference at Bryce Canyon National Park
• Southern Utah University's W. Edwards Deming Incubator for Public Affairs (WEDIPA), under the direction of Professor Ravi Roy, has become the Quality, Innovation & Leadership Incubator
• Recent visit to Ingenium Schools
• The Deming Institute's 25th Anniversary Conference, October 5-6, 2018, Manhattan Beach, California (4 miles south of LAX)
• 3rd Edition of The New Economics, including a new chapter (#11), set for release in the fall of 2018
• Ongoing partnership with Aileron
• A new initiative to create greater access to the Deming philosophy

In our May 2018 interview podcast, his 4th session with Tripp, Kevin Cahill, Executive Director, reflects on the 25th anniversary of The Deming Institute..

Highlights include:

• Latest news from The Deming Institute
• Creating the future of the Institute
• Use of ED software, from Acquate
• 2018 Deming Institute Conference at Bryce Canyon National Park
• Southern Utah University's W. Edwards Deming Incubator for Public Affairs (WEDIPA), under the direction of Professor Ravi Roy, has become the Quality, Innovation & Leadership Incubator
• Recent visit to Ingenium Schools
• The Deming Institute's 25th Anniversary Conference, October 5-6, 2018, Manhattan Beach, California (4 miles south of LAX)
• 3rd Edition of The New Economics, including a new chapter (#11), set for release in the fall of 2018
• Ongoing partnership with Aileron
• A new initiative to create greater access to the Deming philosophy

Topics in this episode include:

• Statistical Process Control (SPC)
• Understanding Variation
• Overview of control charts
• Concept of a process being in a state of "statistical control"
• Special causes and common causes of variation 
• When to use a control chart and for how long?
• Minimize the net economic loss of two types of mistakes

1. What is your job?
2. Can you know if you do your job right?
3. Who is the judge of your work?
4. Who is your immediate customer?
5. How many people know how your customer uses the work you turn out?
6. Can you do your work if you don’t know how your customer uses your work?
7. How to wash a table?
8. Communication gaps
9. Every sit down and do their job

Topics in this episode include:

• Frederick Winslow Taylor and Deming management
• Is Deming management old and outdated?
• The original management consultant
• 4 Principles of Scientific Management
• book - Deming's Profound Changes