Think the big real estate brand keeps your property safe? We unpack why that comforting promise often cracks the moment you look behind the logo. Sam sits down with Brittany who spent most of her real estate career inside franchise offices, to map how the franchise structure really works, why oversight is thinner than you think, and how that gap translates into missed inspections, delayed rent reviews, and reactive maintenance that chips away at returns.

We start with the illusion of safety: the polished ads, the templated sites, the promise of a corporate safety net. Then we show the engine underneath independently owned offices with full control over staffing, training, workload, and priorities.

If you want a property manager who protects asset value rather than just ticking boxes, this conversation gives you the script. Ask who owns the office, who oversees your file, and how handovers, trust accounting, and maintenance workflows are reviewed. Don’t buy the logo hire the team, the process, and the proof.

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If you have any questions or scenarios you would like us to discuss on an upcoming episode, please email [email protected] or visit https://www.exclusivelymanaged.com.au/

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