Is an obsession over pumping up repair order volumes truly the answer for struggling service departments? Or does chasing car count before locking down capacity and infrastructure dig dealerships into an even deeper grave? Chris Collins confronts the realities around repair order count growth done the wrong way -and shares how to implement an RO strategy that skyrockets revenue WITHOUT creating massive dysfunction. Learn why most shops are booked out weeks in advance already, and how to improve baseline efficiency, Technician utilization, and customer loyalty BEFORE managers simply demand to "_________ harder" in a futile quest for more vehicles through the doors.

0:00 - 3:00 Intro and Jet Ski's

3:00 - 6:11 News

6:11 - 19:00 Is Repair Order Count Growth Killing or Saving Your Service Department? | SDR #278

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