We’re all somewhat familiar with our three-letter agencies but rarely, if ever, do we consider what some of the most intelligent people on the planet can teach us about communication, influence, and deception. But my guest is keenly aware of all three and how to implement powerful strategies to build trust, develop credibility, and get people to do what you want. His name is Jeffrey Sanow and he spent years as a Senior Intelligence Office with the CIA. Today, we talk about what the CIA looks for in its officers and assets, how to empower people to fail the right way, removing barriers to communication, the balance between compliance and rebelliousness, and the hard and soft skills of getting people to follow you.

SHOW HIGHLIGHTS

00:00 – The Importance of Communication Skills 02:00 – Why We Struggle with Listening 05:20 – The “Reloader” Problem in Conversations 09:15 – How to Interrupt Effectively in a Conversation 12:30 – The Role of Ego in Active Listening 18:00 – Lessons from CIA Training on Communication 21:40 – What It’s Like to Be a CIA Operations Officer 27:45 – Leadership Lessons from Intelligence Work 32:30 – Why Writing Skills Are Critical in Any Career 39:00 – Encouraging Innovation and Thinking Outside the Box 44:20 – How Intelligence Officers Recruit Spies 50:10 – The Psychology Behind Why People Share Secrets 56:30 – Applying CIA-Level Awareness to Everyday Life 1:00:45 – Jeffrey’s Book and Global Experiences

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