In this episode, James and Otto sit down with Kayley Watson—Account Director of Celebrations at Belmond—for a journey through the soul of luxury hospitality. With her signature blend of warmth, wit, and unshakable professionalism, Kayley pulls back the curtain on what truly sets Belmond apart: curated experiences rooted in place, culture, and human connection.

From designing unforgettable moments across Belmond's legendary global portfolio to nurturing the kind of planner partnerships that last a lifetime, Kayley shares what it means to lead with generosity, curiosity, and joy.

This isn't a conversation about logistics—it's about legacy. It's about turning every celebration into a love letter to a destination.

If you're a planner, creative, or hotelier who believes in the magic of service done well, this episode will leave you inspired (and probably craving an Italian rail journey).