Knowledge creation and curation are key competitive differentiators. Today’s digital, hyperconnected era presents new opportunities and challenges around knowledge management. On this episode of Capital H, Hans Visschers, global head of knowledge management at Philips, shares insights from Philips’ knowledge management transformation and tips for “starting small.” Plus, Deloitte leaders offer their perspective on how knowledge management trends and best practices will continue to evolve.

Knowledge management: creating context for a connected world

Welcome to “Capital H,” a podcast series from Deloitte Consulting’s Human Capital practice. Hosted by Burt Rea, managing director for Deloitte Consulting LLP and General Manager of Bersin™, and David Mallon, VP and chief analyst for Bersin™, Deloitte Consulting LLP, the series explores the disruptive forces affecting the workplace, the workforce, and the changing nature of work itself. You’ll hear expert perspectives from business and industry leaders who are putting humans at the center of work. Each episode examines the evolving trends in human capital while inspiring you to learn and lead. Tune in to cultivate your own potential.

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 In part 1 of our two-part series on the Quantified Organization, Deloitte’s Michael Griffiths and ServiceNow’s Heather Jerrehian discuss skills intelligence. We go deeper into the ways organizations can use new sources of data and AI as they transition into being a skills-based organization.

Quantified Organization: Skills Intelligence with ServiceNow

 2023 Global Human Capital Trends in Action is a four-part series on Deloitte’s 2023 Global Human Capital Trends report. In part four, hear from report authors Christina Brodzik, Joanne Stephane, Kraig Eaton, and host and report author David Mallon on “Designing for impact: Prioritize human outcomes”

Designing for impact: Prioritize human outcomes

 2023 Global Human Capital Trends in Action is a four-part series on Deloitte’s 2023 Global Human Capital Trends report. In part 3, hear from Neil Walker-Neveras, Chief Talent Officer at M&T; Bank, report authors Kraig Eaton, John Forsythe, Nic Scoble-Williams, and host and report author David Mallon on “Charting a new path: Cocreate the relationship.”

Charting a new path: Cocreate the relationship

 2023 Global Human Capital Trends in Action is a 4-part series bringing Deloitte’s 2023 Global Human Capital Trends report to life. In part 2 of the 2023 Global Human Capital Trends in Action series, you’ll hear from report co-authors David Mallon, Shannon Poynton, and Karen Weisz to discuss what it means to view decisions—especially those related to work, the workforce, and the workplace—as experiments. Tune in for this deep dive into the first of three fundamentals from Deloitte’s 2023 Global Human Capital Trends report, “Framing the challenge: Think like a researcher.”

Framing the challenge: Think like a researcher

 2023 Global Human Capital Trends in Action is a 4-part series bringing Deloitte’s 2023 Global Human Capital Trends report to life. In part 1, host and report author David Mallon is joined by Chris Ernst, CLO at Workday, to discuss what we mean by a boundaryless world. Then, hear from report authors David Mallon, Kraig Eaton, Michael Griffiths, and Nic Scoble-Williams for a deeper dive on the new fundamentals needed to navigate a boundaryless world.

Knowledge management: creating context for a connected world

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