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In this episode, Sally Lacey welcomes freelance social media manager Ella Dianich to discuss her experience creating content for Issaquah Lumber. Ella shares how she learned the lumber industry, why many of her best content ideas happen on the fly, and how she approaches Instagram, TikTok, and Facebook differently. Together, they discuss building employee buy-in, capturing authentic behind-the-scenes moments, and where AI fits into the future of content creation.
If you enjoy hearing how other social media managers think, plan, and create, this conversation offers plenty of practical ideas and fresh perspective.
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Hiring a great credit professional requires more than finding someone with the right experience.
In this episode, Thea Dudley welcomes recruiter Rodney Schwab to discuss how the hiring market has changed and what employers should be looking for when building their credit teams. They cover outdated hiring expectations, evolving technology, company culture, flexibility, and why hiring for potential often leads to better long-term results than searching for the "perfect" candidate.
Get in touch with Rodney at (972) 232-2488 or [email protected].
In this solo episode, Sally Lacey shares how she approaches content planning for LBM Journal across LinkedIn, Instagram, Facebook, and YouTube. She discusses repurposing editorial content, choosing the right content formats, measuring performance, and adapting the strategy over time.
Tune in for a candid look into the thought processes and strategy behind LBM Journal's social media content.
Follow Sally on LinkedIn: https://www.linkedin.com/in/sallytraxler/
AI can automate reminders, send emails, and organize past-due accounts, but it can't replace the conversations that build trust and solve problems.
In this episode of LBM Talks Credit, Thea Dudley and regional credit manager Jill Escoto discuss why strong relationships remain one of the most valuable tools in collections. They explore where automation helps, where it falls short, and why picking up the phone is still one of the most effective ways to improve cash flow and strengthen customer partnerships.
Managing social media today requires organization, creativity, adaptability, and the ability to develop original ideas across multiple platforms.
In this episode of LBM Talks Social Media, Sally shares her candid experience as a social media manager in 2026.
From changing algorithms and evolving audience expectations to content systems, collaboration, and creative workflows, she shares what's working, what's become more difficult, and why intentionality matters more than ever.
Connect with Sally on LinkedIn: https://www.linkedin.com/in/sallytraxler/?skipRedirect=true
Credit is changing, but not in the ways many people expect.
In this episode, Thea Dudley welcomes Sean Stevens, founder of The Head of Credit, to discuss the future of the credit profession. They explore why credit leaders need to think beyond collections, how credit departments can become revenue drivers, what AI can and can't do, and why judgment remains one of the profession's most valuable skills.
Sean also shares the story behind The Head of Credit, his mission to make credit education more accessible, and why developing the next generation of professionals is critical for the future of the industry.
In this episode of LBM Talks Social Media, Sally Lacey sits down with Amber Little, Chief Human Resources Officer at Nations Best Holdings, to discuss how authentic content can create meaningful professional connections.
Amber shares how she transformed personal reflections and journal entries into LinkedIn posts to connect with professionals across industries. Together, they explore why authenticity outperforms polished corporate messaging, how leaders can build influence by sharing real experiences, and why meaningful conversations matter more than follower counts.
Whether you're looking to grow your network, strengthen your personal brand, or simply feel more confident sharing your perspective online, this conversation offers practical insights and inspiration to get started.
Check out Amber's book, "Whole Human Leadership": https://www.amazon.com/dp/B0H1NV85PB
Credit management is becoming more challenging as economic uncertainty, rising costs, tariffs, and tighter lending conditions put pressure on businesses across the lumber and building material industry.
In this episode of LBM Talks Credit, Thea Dudley welcomes Sid Malladi, CEO of Nuvo, to discuss the biggest trends shaping trade credit in 2026. They explore why credit teams are carrying more risk than ever, how technology and AI are changing the way credit decisions are made, and why the role of the credit manager is evolving into something much more strategic.
If you're responsible for protecting cash flow, managing risk, or supporting growth, this conversation offers practical insights into where credit is headed and how to prepare for what's next.
Last year's episode with Nuvo: https://open.spotify.com/episode/0LVNmY7OggSThB2k911FHN?si=111f54c07003436d
Sponsored by Nuvo. Learn more at nuvo.com/lbm.
In Part 2 of Sally Lacey's conversation with Dakota County Lumber marketing specialist Sadie Hoyt, the two discuss the realities of social media management beyond algorithms and content strategy.
They explore burnout, creativity, loneliness, content calendars, AI, and why building community matters for marketers who often work independently. It's an honest conversation about the challenges, frustrations, and lessons that come with managing social media in today's world.
Part 1: https://open.spotify.com/episode/0Rcgpq5rA95UJm2AmYq7iX?si=c6b22fde20d740d9
From the Labrador Retriever to the elusive Unicorn, every sales team is made up of familiar personalities.
In this fun, solo episode of LBM Talks Credit, Thea Dudley breaks down the 10 sales rep personalities that show up in the lumber and building materials industry and beyond. It's a lighthearted look at the quirks, habits, and chaos that make the credit-sales relationship both challenging and entertaining.
Did Thea miss any? Let us know in the comments.
Visit nuvo.com/lbm to learn more about our sponsor.
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