Leaders in Tech and Ecommerce

Leaders in Tech and Ecommerce

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Leaders in Tech and Ecommerce episodes

  • #95: Building the Digital Backbone of Global Trade with Heidi Benko of Infor

    *Hosted by Andrei Palamariu*

    Heidi has helped Infor become a leading provider of end-to-end supply chain solutions across industries like fashion, retail, electronics, manufacturing, and logistics. In this episode, she discussed how Infor Nexus connects over 94,000 companies across global trade ecosystems, bridging physical and financial supply chains. We dive into multi-tier traceability, the power of sustainable financing, and why agentic AI is poised to reshape operational execution. From navigating tariff complexity to launching digital product passports, we explore what it takes to future-proof supply chains with data, clarity, and scale.

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    27 min
  • #94: AI-Driven Automation with Akash Gupta of GrayOrange

    *Hosted by Andrei Palamariu*

    I’m joined by Akash Gupta, Co-Founder and CEO of GreyOrange, a company revolutionizing warehouse operations with AI and robotics. From powering 150,000 daily shipments at peak to reducing fulfillment costs by 30–40%, GreyOrange’s technology is reshaping global supply chains. We explore how their orchestration platform “GreyMatter” and path-optimizing engine “DeepNav” help top retailers automate at scale, and how decision-making automation is just as crucial as physical robots. We also unpack trends in labor, warehouse design, and the “solver mindset” that fuels GreyOrange’s innovation.

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    29 min
  • #93: Decision Intelligence and AI with Frederic Laluyaux of Aera Technology

    *Hosted by Andrei Palamariu*

    What if machines, not people, were making your company’s most critical supply chain decisions? In this episode, I interviewed Frederic Laluyaux, President and CEO of Aera Technology, to unpack how decision intelligence is reshaping enterprise operations. Frederic shares why he left SAP and Anaplan to pioneer agentic AI long before ChatGPT, and how Aera now powers everything from inventory optimization to life-saving clinical supply chain moves. We explored real-world ROI from $60M in inventory savings to accelerated tariff-response automations, and dived into the architecture of self-driving enterprises. It’s a bold, forward-thinking conversation about system design, AI limitations, and a vision of work transformed.

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    40 min
  • #92: Leveraging Cloud-Enabled Collaboration for Smarter Traceability with Jim Bureau of Loftware

    *Hosted by Andrei Palamariu*

    I speak with Jim Bureau, Chief Executive Officer of Loftware, who’s tackling a massive but overlooked challenge in global logistics: product identification compliance and traceability. With 14,000 customers worldwide, Loftware bridges physical goods and digital data, turning fragmented supplier communications into instant, cloud-based collaboration. From combating $160B in annual counterfeiting losses to helping manufacturers save millions on relabeling, Jim reveals how cloud-native platforms, automation, and AI are rewriting supply chain standards.

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    32 min
  • #91: The Power of Process Intelligence in Supply Chain with Manuel Haug of Celonis

    *Hosted by Andrei Palamariu*

    In this episode, I interviewed Manuel Haug, Field CTO at Celonis, where we explored the cutting-edge developments in AI and process mining. Manuel shared his decade-long journey at Celonis, revealing how the company builds dynamic, intelligent systems that enhance operational efficiency. The conversation delved into the role of AI agents, real-time decision-making, and collaborative networks in transforming supply chain management and enterprise operations.

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    31 min
  • #90: AI and Supply Chain Risk Management with Brandon Daniels of Exiger

    *Hosted by Andrei Palamariu*

    In this episode, I interviewed Brandon Daniels, CEO of Exiger, about risk management in supply chains. Brandon shares his extensive experience in tech and risk management, highlighting his role in transforming Exiger's innovation process and managing compliance post-financial crisis. 

    Exiger's technology focuses on supply chain visibility, leveraging AI and proprietary data to map and manage risks. Brandon also discussed three key trends: trade warfare impacts, interconnected supply chains, and value chain competition. Success stories include saving $500 million in fraud prevention during COVID-19 and enabling cost savings through direct and embedded spend programs. Future plans involve simplifying risk management and improving supplier collaboration.

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    40 min
  • #89: Future-Proofing Service Supply Chains with Chad Hawkinson of Baxter Planning

    *Hosted by Andrei Palamariu*

    Together with Chad Hawkinson, Chief Innovation Officer at Baxter Planning, we discussed the current trends and innovations in the service supply chain space. 

    Chad shared how Baxter Planning helps companies optimize spare parts management, reducing inventory by 25% and saving customers over $500 million in 2024. We also discussed their focus on AI and machine learning for forecasting and digital twin simulations to improve resiliency. 

    Some of their notable successes include a 20% improvement in first-time fix rates for Beckman Coulter. Chad also shared some of their upcoming products, including real-time visibility tools, AI-driven ETAs, and a module for budget-constrained planning. He also emphasized the importance of specialized solutions for service parts management.

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    31 min
  • #88: How Location Intelligence Transforms Supply Chains with Jason Jameson of HERE Technologies

    *Hosted by Andrei Palamariu*

    In this episode, I was joined by Jason Jameson, Chief Customer Officer at HERE Technologies, where we discussed the company’s role in enhancing supply chain efficiency through mapping technology. Jason shared HERE’s solutions, which include AI-powered predictive analytics and dynamic routing, to help optimize traffic flow, reduce delivery times, and manage fleets. 

    Jason also highlighted partnerships with companies like Hapag-Lloyd and Siemens Healthineers, showcasing how HERE’s technology improves supply chain visibility and operational efficiency. He emphasized the importance of sustainability, noting that HERE’s solutions reduce carbon emissions and support the transition to electric vehicles. He also stressed the need for real-time data, seamless integration, and continuous innovation to future-proof supply chains.

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    35 min
  • #87: Transforming Logistics with AI Agents with Nitin Jayakrishnan of Pando

    *Hosted by Andrei Palamariu*

    In this episode, I am joined by Nitin Jayakrishnan, Co-founder & CEO of Pando. We discussed the evolution of his Pando, which focuses on AI-driven logistics and supply chain automation. He highlighted the shift in supply chain technology, focusing on the importance of talent, innovation, and agility. 

    Pando's AI agents automate manual processes, integrating with existing systems like TMS and ERP. Success stories include a $250 billion pharmaceutical distributor saving 18-20% in direct costs and a $1 billion automotive manufacturer improving control and efficiency. Nitin also advised supply chain executives to focus on granular process improvements, staying informed about industry trends, and prioritizing agility.

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    51 min
  • #86: Building a One-Stop-Shop for ESG Regulations with Alberto Zamora of osapiens

    *Hosted by Andrei Palamariu*

    In this episode, I interviewed Alberto Zamora, Co-Founder and CEO of osapiens where we discussed the company’s mission to automate ESG compliance and supply chain risk management. Alberto shared what osapiens means and how the name came about, sharing as well the mission and vision of the company.

    Alberto highlighted trends such as supply chain disruptions, decarbonization, and the need for detailed supplier information. The company recently raised $120 million from Goldman Sachs and aims to provide integrated ESG solutions. He also emphasized the importance of a strong team and a single-minded focus on business goals.

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    33 min

About Leaders in Tech and Ecommerce

From the publisher's feed

We interview some of the best entrepreneurs, experts and executives in the tech and eCommerce space. We want to share their perspective on the current trends, their stories about success and…

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