MGMA Podcasts

Leadership Insights: Building Trust and Paying it Forward


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Our guest today is Susan Childs, medical practice advisor, author, and speaker. Susan is here today as part of our Leadership Insights Podcast series. During this insightful conversation, Susan explains the importance of priorities, finding out what’s important in your life and work, and bringing emotional intelligence to your personal and professional life.
Resources for this episode:
• Susan Childs on LinkedIn: (https://www.linkedin.com/in/susan-childs-facmpe-3507354/)
• MGMA’s ACMPE Program (mgma.com/certification/americ…lege-of-medical-prac)
• MGMA Education Opportunities (mgma.com/events)
• Evolution Healthcare Consulting (https://evohcc.com/)
• How to Win Friends and Influence People (https://www.amazon.com/How-Win-Friends-Influence-People/dp/0671027034)
• Emotional Intelligence 2.0 (https://www.amazon.com/Emotional-Intelligence-20-audiobook/dp/B003MSCSD4/ref=sr_1_5?crid=3G6TLPAWNK0BZ&keywords=graves+emotional+intelligence&qid=1652138602&s=books&sprefix=graves+emotional+intelligence%2Cstripbooks%2C90&sr=1-5)
This episode is sponsored by:
MPE: Operations Conference — Learn how to address key medical practice issues with tangible solutions in a face-to-face environment. The conference will be held from May 19-21, 2022 in Austin, Texas. Go to www.mgma.com/events to register today.
Scrubin — Let Scrubin Uniforms build you a free private uniform web store where you control what your team can buy. All of your favorite scrub, lab coat, outerwear and corporate apparel brands at exclusive MGMA Member discounts. Go to www.mgma.scrubin.com to learn more.
We'd love to hear from you. Tell us what you think. Let us know if there's a topic you want us to cover or an expert you'd like us to interview. Email us at [email protected].
The MGMA Insights podcasts are produced by Daniel Williams, Rob Ketcham and Decklan McGee.

This episode is brought to you by Greenway Health. 

Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR. 

Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.  

To learn more about Greenway Health and Novare, visit greenwayhealth.com.

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