The purpose of a company is not to make a profit or to create jobs but to satisfy the needs of customers. It's always about customer value.

Why is that so? That's what I am talking about in this episode.

You'll find the shownotes here: https://www.berndgeropp.com/episode022

If you like to watch the highly entertainment YouTube-video-version, click here: https://youtu.be/cNOt4xcrcJU

Your employees don’t contribute, they lack motivation, but they are always looking for better pay? In this podcast episode I’ll show you how to fix this.

You'll find the shownotes here: https://www.berndgeropp.com/episode021

Everyone loves to be praised and to be confirmed. Who doesn‘t like to be praised? With criticism, on the other hand, it’s different.

If someone explicitly asks for permission to give you feedback, he doesn‘t just want to praise, he mostly wants to criticize.

But criticism questions our self-esteem. It triggers our defense mechanisms, because we believe our reputation is in danger. Actually, we want to be praised, but not judged.

That's why it is so important to do it the right way. In this podcast episode I'll give you my No1 feedback rule.

You'll find the shownotes here: https://berndgeropp.com/episode020

It is often not easy to stay calm at work. Nevertheless, there are team leaders and managers that amazingly are able to do this. They radiate a sense of calm and composure, even in stressful situations.

So, I started to watch them closely and learn. Nowadays, because of that, I can stay much more calm and composed.

Does it always work? Well – no! But more and more!

I will give you my 5 tips on how to stay calm at work even during crisis and pressure and even when everything seems to fall apart.

Here you find the shownotes:

https://www.berndgeropp.com/episode019

Today we talk about 3 major mistakes you should avoid when onboarding new employees.

You’ll find the shownotes of this episode by going to https://berndgeropp.com/episode018

If you want to see the highly entertaining video version of these episode you can check it out on https://www.youtube.com/c/berndgeropp?sub_confirmation=1

Do you spend a lot of time and money searching for new staff members? Yes? But do you also pay enough attention to train the new hires properly?

I will explain to you the three most critical mistakes during the onboarding process that you really have to avoid.

If you’d like to download the onboarding checklist, just head over to: https://berndgeropp.com/checklist-onboarding

Here you'll find the shownotes:

https://www.berndgeropp.com/episode017

Today I'll give you 6 simple tips you can immediately implement to become a better listener and 3 crucial tips on how to ask questions the right way.

• Don't use short questions in rapid succession.
• Don't trigger fear with your questions.
• Talk about the background of your question.

Are you ready to become the leader you’ve always wanted to be? Subscribe to my leadership community of likeminded leaders and managers and get regular advice, tips and inspiration.

Just go to berndgeropp.com/subscribe

Here you'll find the shownotes:

https://www.berndgeropp.com/episode016 

Missed deadlines, unkept promises or delayed projects can be a desaster. Here are 10 essential tips for successfully meeting deadlines:

• Only commit to what you can do.
• Put it in writing.
• Identify the purpose.
• Learn to say "NO".
• Agree on specific deadlines.
• Set deadlines for milestones.
• Keep others informed.
• Always plan with contingencies.
• Don't try to be perfect.
• Get help early.

Are you ready to become the leader you’ve always wanted to be? Subscribe to my leadership community of likeminded leaders and managers and get regular advice, tips and inspiration.

Just go to berndgeropp.com/subscribe

Here you'll find the shownotes:

https://www.berndgeropp.com/episode015 

Learn how to recognize and avoid the top 10 of the most common mistakes made by leaders and managers in small companies as well as in the corporate world. We already spoke about the first five of them. 

In this episode we talk about the other five mistakes, you need to avoid:

• Acting unfairly and unjustly!
• Not standing by your word!
• Only trusting numbers, data and facts!
• Demand zero mistakes!
• Giving employees no opportunities to develop!

Are you ready to become the leader you’ve always wanted to be? Subscribe to my leadership community of likeminded leaders and managers and get regular advice, tips and inspiration.

Just go to berndgeropp.com/subscribe

Here you'll find the shownotes:

https://www.berndgeropp.com/episode014 

Learn how to recognize and avoid the top 10 of the most common mistakes made by leaders and managers in small companies as well as in the corporate world.

In this episode we start with the five of them:

1. Avoiding making decisions
2. Being not engaged or committed
3. Not listening
4. Micromanaging
5. A conceited view of yourself

Are you ready to become the leader you’ve always wanted to be? Subscribe to my leadership community of likeminded leaders and managers and get regular advice, tips and inspiration.

Just go to berndgeropp.com/subscribe

Here you'll find the shownotes:

https://www.berndgeropp.com/episode013 

With Jill Schiefelbein I talk about the biggest mistakes which happen when people give feedback in the workplace. 

Our topics today:

• How can managers successfully criticese without being rude or offending?
• How can they still make a clear statement?
• What do you need to take care of when doing a formal performance review?
• How can an employee criticise his or her boss without hurting the relationship?

Are you ready to become the leader you’ve always wanted to be? Subscribe to my leadership community of likeminded leaders and managers and get regular advice, tips and inspiration.

Just go to berndgeropp.com/subscribe