You can't scale your operations without a team and you can't build a team without solid practices around communication and culture. Today, we break down success factors in team operations with Lia Garvin.

Lia Garvin is the bestselling author of Unstuck, TEDx speaker, host of the top podcast Managing Made Simple and team operations consultant with experience leading team operations across Google, Microsoft, Apple, and Bank of America. As the Founder of the The Workplace Reframe business consulting firm, Lia uses the lens of "disruption without destruction" to equip innovative organizations of any size and industry with the tools to cultivate inclusive, motivated, high performing teams resulting in higher retention, more efficiency, and better business results. She is a sought after expert in the media, featured across Inc, FastCompany, ABC News, CNN Business, US News & World Report, HBR, Yahoo, and TV News.

Instagram: https://www.instagram.com/lia.garvin

LinkedIn: https://www.linkedin.com/in/liagarvin/

Website: https://www.liagarvin.com/

Thriving Team Scorecard (Lead Magnet) - 20 things you can do THIS MONTH to become a better manager - liagarvin.com/scorecard

Ops Playbook (signature offer) - liagarvin.com

Managing Made Simple Podcast - liagarvin.com/podcast

What you'll hear in this episode:

[01:03] Scaling requires people, brand, culture, operations, communication. Struggling? Listen to this episode for help. Introducing Leah Garvin, bestselling author and team operations consultant with experience at top companies. Through her consulting firm, she equips organizations with tools for inclusive, high-performing teams and better business results.

[05:36] Streamline works for faster results, improve communication.

[08:17] Tips for new managers without previous team management background.

[13:13] Supporting business owners in managing their teams.

[19:02] Team facing communication issues, struggling with deadlines.

[22:47] Pay attention to both spoken and unspoken cues. Observe body language and ask open-ended questions to gain insights.

[26:57] Sense of ownership key to accountability and purpose.

[29:46] Conscious language use and effective communication strategies.

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The information contained in this podcast is intended for educational purposes only and is not individual tax advice. Please consult a qualified professional before implementing anything you learn.