What happens when you get a vehicle in your bay that you've never worked on before? A component that you've never had any training on? A system that is totally unfamiliar to you, but you still have to figure it out and fix it? 
Today I walk through some strategies I use to help me learn new vehicle systems & component operation, along with a case study on a Mercedes Benz convertible roof that doesn't operate to illustrate my points. 

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