Live Well ft. Lance Alexander

DocDoc is an AI-powered doctor discovery platform that helps patients identify high-quality specialised medical care for their unique needs, and follows them through the continuum of care combining telemedicine and a cashless payment solution for handling huge medical bills. It’s co-founded by Grace Park, Military Intelligence Army officer at West Point turned start up co-founder.

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Lim Kee Food Manufacturing is a case study in internationalisation: they took their time, did their homework and are all the better for it. And especially with the trade war tension and growing protectionism in some regions, it’s a testament to their perseverance and foresight. We chat with Ang Khim Wee, Head of Business Development at Lim Kee Food Manufacturing on whether it was as intimidating as many have made it out to be.

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Work is becoming less structured, less certain and more varied, and society's stakeholders need to act in concert. In fact, it’s time for collective decision-making on the future of work. Ian Lee is the Asia Pacific CEO of Adecco Group, the world’s leading provider of temp staffing. He believes the current predictions of half the number of jobs in developed economies being upended by AI by 2030 to be very real. What needs to be done at what level and how can we future proof our careers?

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A total of S$4.1 billion worth of invoices were paid late to small businesses in Singapore in 2018, according to the global small business platform, Xero. Regardless of how late they are, late payments are stacking up to be a major issue for small businesses. Past research from Xero found that as a result of late payments, small businesses faced a backlog of work (59%), suffered from reduced productivity (46%) and experienced cash flow issues (39%), in addition to reduced morale of employees and struggles to pay staff. We talk to Kevin Fitzgerald, Regional Director, Asia Xero to find out more.

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Deliveroo is working with restaurants to create additional ‘virtual restaurants’. These virtual brands appear on Deliveroo with a new identity and menu offering, and Deliveroo collaborates closely with its restaurant partners to streamline and market test menus. Virtual brands allow restaurant partners to reach out to audiences who might have never heard of them before with new concepts. We chat with General Manager of Deliveroo Singapore Siddarth Shanker and Gigi Tsakiris, Co-Founder of VIOS, which has seen a revenue increase of 1,200% driven by the launch of two virtual brands which specialise in different types of Greek cuisine.

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No annual award better honours the bold ambition of Singapore’s young businesses under ten years old than the Emerging Enterprise Award. 2019 marks twelve years of the award’s celebration of business innovation, resilience and excellence in SMEs - the bedrock of the Singapore economy. Since 2008, the award has been empowering startups and young enterprises with both recognition and resources to take flight and achieve stellar growth. And today we’re happy to welcome back to the MONEY FM 89.3 studios Jeff Yeo, co-founder of Big Tiny, winners of the Most Promising Start Up award at Emerging Enterprise Award 2018.

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Entrepreneurship needn’t begin when school ends. Just ask Henry Dominguez-Letelier, founder of Flavorgator, an app which aims to allow dining providers “understanding of their consumers’ preferences while giving them actionable insights” through “real time feedback” on menus.

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SMEs need to be more wary of the rising number of cyber threats and attacks. In fact, three in five SMEs in Singapore have had cyber-security breaches that resulted in business disruptions and data leaks over the past 12 months, and 40% of cyber-attacks in Singapore have been found to attack SMEs.What are the underlying reasons for their inevitable vulnerability? Sanjay Aurora, Managing Director of Darktrace, APAC talks us through it.

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No annual award better honours the bold ambition of Singapore’s young businesses under ten years old than the Emerging Enterprise Award. 2019 marks twelve years of the award’s celebration of business innovation, resilience and excellence in SMEs - the bedrock of the Singapore economy. Since 2008, the award has been empowering startups and young enterprises with both recognition and resources to take flight and achieve stellar growth. To tell us more is Christie Chu, Head, Emerging Business and Commercial Bank Cash, OCBC, one of the organisers of the award.

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DBS’ Customer Centre of the future saw over 500 employees retrained to take on 13 new job roles including live chat agents, customer experience designers, voice biometrics specialists, content creators, natural language processing engineer. Syahida Rosli is a Digital Evangelist and Customer Service Officer at DBS Customer Centre and she talks us through the training and what now makes DBS’ centre cutting edge and ahead of the game.

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