Live Well ft. Lance Alexander

Enhancing the online customer service experience through AI is the goal of pand.ai: a Singapore-based AI firm who is in the space of building chatbots – particularly for players in the banking and financial sector. Since its founding in 2016, it’s helped Fortune 500 FIs including Schroders (Singapore), Allianz (Malaysia) and UBS (Taiwan), doubled its client base and tripled its revenue to close to S$1 million in 2018. We chat with Chuang Shin Wee, CEO of pand.ai.

See omnystudio.com/listener for privacy information.

ERA Realty Network held its 2019 Asia Pacific Business Conference, dubbed one of the biggest industry conferences and most celebrated award presentations in the region. The conference was attended by regional country heads and over 2,000 real estate agents from 10 countries.The property market outlook for 2019 was discussed, along with tech disruption and the changing hierarchy of trust. Jack Chua, CEO of ERA Asia Pacific talks us through it all.

See omnystudio.com/listener for privacy information.

In the run up to International Women’s Day 2019, we speak to some women who are leaders in their fields. Mette Johansson is the founder and owner of MetaMind Training. She’s also a corporate coach and  trainer who created Asia’s leading directory of female public speakers. Lavinia Thanapathy is a lawyer by trade who is also the Vice President of  Singapore Council of Women’s Organisations (SCWO). How do they handle gender inequality, establish work-life balance and why do they feel it’s important to have more women in business leadership roles?

See omnystudio.com/listener for privacy information.

A common misconception about veterinarians is that they’re just surrounded by adorable animals all day but they also deal with failure, loss, grieving and angry clients, and sometimes with animals that have been neglected or abused. Also, it doesn’t just end once you get your Bachelor of Science degree and can start treating animals. The buzzwords of upskilling and re-training have always been mantras in the veterinary sciences space. We chat with Dr Reine Wang, veterinarian at Companion Animal Surgery.

See omnystudio.com/listener for privacy information.

With the cost of healthcare benefits set to rise by 9% this year due to the rising cost of medical technology and profit motives of healthcare providers, SMEs which already can’t afford costly corporate health insurance products are going to have a tougher time.  The Health Promotion Board has some solutions which SMEs can tap on. Neo Yi Lin is Deputy Director, Workplace Health & Outreach Division at HPB.

See omnystudio.com/listener for privacy information.

Are chatbots really the way to better productivity? Chances are you’ve communicated with a chatbot while perusing a website, or even on WhatsApp or Facebook Messenger. And according to a research report by ReportsnReports, the global chatbot market is expected to hit 3.17 billion US dollars by 2021 - driven by the demand for more intelligent customer insights by businesses. We chat with Teo Peiru, CEO of KeyReply who’ll tell us how chatbot technology is going through a revolution.

See omnystudio.com/listener for privacy information.

Amid slowing global growth, ongoing geopolitical uncertainty and technological disruptions to industries and jobs, Budget 2019 was perceived by business and industry leaders to be focussed on accelerating the development of digital skills and adoption of innovative solutions, strengthening cybersecurity, and re-skilling the workforce with less reliance on foreign workers. On the innovation and cybersecurity fronts, Cisco’s two new centres couldn’t have been better timed - opening three days before the Budget Statement. Michael Maltese - Cisco’s Director of Innovation, in Asia-Pacific, Japan and China tell us how Cisco’s two new centres will help innovation in cybersecurity and IoT.

See omnystudio.com/listener for privacy information.

Amidst the backdrop of a global competitive landscape, the line between skills and knowledge have blurred and the need to upskill the talent pool has become more critical than ever. Kartik Krishnamurthy, Managing Director, Asia, at Cornerstone, joins us to provide perspective on how empowering employees with new skills and learning opportunities is the cornerstone to success in Singapore.

See omnystudio.com/listener for privacy information.

Singapore’s Fourth Industrial Revolution vision includes the Smart Nation push. It’s all about digitalisation and how tech can make our lives easier and help us be more productive at work. But certain high touch sectors still require human face-to-face time. Having said that, they can, too, utilise these new supportive and innovative technologies like AI and automation. To tell us how is Asheesh Chanda, Founder & CEO of Kristal.ai, which uses AI to provide automated portfolio management (robo advisory) to retail and high net worth individuals in Singapore.

See omnystudio.com/listener for privacy information.

How can Singapore solidify its position as a Global-Asia node of technology, innovation and enterprise, as espoused by Finance Minister Heng Swee Keat in his Budget 2019 speech? How important is it to leverage Big Data and machine learning in this regard and how can Singapore SMEs get up to speed? We find out from Sheena Chin, country director, Singapore at Veritas, a worldwide leader in enterprise data protection and software-defined storage.

See omnystudio.com/listener for privacy information.