A lot of calls that come into a dealership are for the Service department. Sometimes calls are unanswered, hit a VM or go to the wrong department. All sorts of things can compromise the client experience! The worst is letting down current clients and new ones!

There are ways to confront and correct. We unlock the ways to get you there!

A second chance with a customer? Ohhhh yeah…here we go! 

The question is…Did the call lead to business? It’s time to find out!

Over 50% of calls that go to VM do not reply back. This is just one moment that when confronted and corrected will save deals, loyal clients and improve CSI.

After Hours…what happens to these calls? There’s incredible data that will help you target opp’s and help you determine how to make a change that squashes these problems.

Ad spend - call tracking helps determine what’s working and where your money should be invested.

Ben Chodor opens about how dalerships can take advantage of the latest AI tech in call handling! Ask him [email protected] 🔥\

Dealer Talk with Jen Suzuki Podcast |[email protected] | 800-625-1590 | edealersolutions.com

🔥Check out our sponsors!🔥

LotLinx.com is a VIN Management Platform that enables precision automotive retailing via /AI/ technologies that improves dealership profitability.

CallRevu.com is the leading automotive communications intelligence platform, offering call monitoring and call analysis, with technology optimized for sales, service (fixed ops) and marketing.