In this episode, Daniel Williams interviews MGMA member Angela Kort about her career in healthcare administration and involvement with MGMA. Angela is Practice Director at Genesis Medical Associates, Inc., a busy independent family practice with six providers. She has over 20 years of experience in physician practice management, with certifications as a Medical Assistant (CMA) and a Phlebotomy Technician (CPT).

In this episode, Angela shares about her role leading a medical practice and pursuit of her PhD.

Key Talking Points:

- Angela's career path and education goals

- Benefits of MGMA involvement including conferences and volunteer opportunities

- Insights from thinking again about changing mindsets and using data-driven decision making

- Value of the MGMA book club for assigned readings and group discussion

Quote: "Don't let not finishing the book hold you back from joining the book club. There's a lot to learn from others' perspectives too." - Angela Kort

Book Talk:

The book "Think Again" by Adam Grant was the selection being discussed for the MGMA book club this month. Some key points about it:

- Angela found the chapters on mindset and not getting stuck in old ways of thinking to be particularly resonant.

- Both Angela and Daniel agreed the book encouraged examining biases and assumptions in decision-making rather than just relying on instincts.

- Angela aims to apply lessons from the book to regularly re-evaluate her thought processes and responses based on diverse data and perspectives.

- Daniel saw parallels between themes in the book and MGMA's emphasis on data analysis and benchmarking in healthcare practices.

MGMA Resources:

MGMA Stat: mgma.com/stat

Ask an Advisor: www.mgma.com/ask-an-advisor

MGMA Membership: www.mgma.com/membership

MGMA Advocacy: www.mgma.com/advocacy

MGMA Consulting: www.mgma.com/consulting/overview

Music:

"Be Cool" by Mr. Smith, courtesy of Free Music Archive, CC BY-NC-SA

WE WANT TO HEAR FROM YOU

Let us know if there's a topic you want us to cover or an expert you would like us to interview or if you'd like to appear on the member spotlight podcast. Email us at [email protected]. If you have a question for our Sr Advisor Cristy Good, email [email protected].