Are industry conferences worth your time and money? In this episode, James Shepherd sits down with John Newton, chief organizer of the Western States Acquirers Association (WSAA), to talk about how to decide whether to attend, the value of sponsoring versus being an attendee, and proven strategies to maximize networking opportunities. James also shares why some of his best deals and connections have come directly from events like WSAA.

📅 Don’t miss your chance to connect with the industry’s top professionals—register now for the WSAA 2025 Conference at westernstatesacquirers.org.

As stablecoins gain traction, it’s time to revisit the role of Bitcoin in the payments industry. This week, James Shepherd and Patti Murphy sit down with Jason Keil of Polaris Payments for a timely conversation about where Bitcoin is headed, how new legislation could influence adoption, and what payment professionals should expect over the next 12 to 24 months.

Then, Rich Norton shares some quick sales tips from the field, and Patti returns with a Today in Payments segment covering the rise of real-time payments—despite a few technical hiccups!

High-risk merchant accounts are one of the most challenging areas in payments. In this week’s episode, James Shepherd interviews Jerry Gialanella from Fort Point Payments to break down what it really takes to get high-risk deals approved, the pitfalls to avoid, and how their team gets it done.

Afterward, Rich Norton shares actionable sales tips from the field, and Patti Murphy joins James for Today in Payments to discuss major industry shifts—from stablecoin developments and Bitcoin trends to PayPal’s latest moves and the GENIUS Act.

What’s it really like for a vertical software company to integrate payments? In this week’s episode, James Shepherd sits down with Derek Henmi, founder of Vino—a platform built specifically for wineries and a partner of Full Stack Payments. They discuss the realities of software development, integrating with Dejavoo, and navigating the world of payments from an ISV’s perspective. If you want to understand what software companies truly face when embedding payments, this episode is a must-listen.

Then, Rich Norton shares practical sales tips from the field, and Patti Murphy joins James for a powerful Today in Payments segment focused on interchange regulation, surcharging, and other hot-button industry topics.

Chargebacks are evolving—and if you’re selling merchant services, underwriting accounts, or handling compliance, you need to be ahead of the curve. In this episode, James Shepherd interviews Scott Adams, one of the industry’s leading experts on chargeback management and Visa’s new VAMP program. Scott offers a clear breakdown of what VAMP means for ISOs, processors, and merchants, and how to prepare for what’s coming next.

Then, Rich Norton shares sales strategies from the field, and Patti Murphy joins James for Today in Payments, covering key developments in stablecoin, Fed payments, and more.

This week’s episode is packed with insights you won’t want to miss. James Shepherd kicks things off with Vlad Sadovskiy of Netevia to discuss the future of integrated payments, the evolution of Clover, and a new capital raise for Full Stack Payments through Netevia Financial. Learn more about that funding announcement here: https://fullstackpayments.com/capital-funding

Vlad also shares a fun behind-the-scenes story about using the Netevia card at the Stanley Cup Finals.

After the interview, James and Patti Murphy dive into a wide-ranging Today in Payments segment, exploring how stablecoins could disrupt the current card networks by running over Visa and Mastercard rails. Could this new wave of innovation reshape how we all get paid?

Get the full story on the blog here: https://todayinpayments.com/blog/swipe-tap-or-token-the-changing-face-of-payments

Your P&L should be more than a spreadsheet—it should be a tool for growth. In this episode, James Shepherd sits down with a fractional CFO who works with top payments companies to break down how to get your financials in order, raise capital, and prepare your business for acquisition or expansion. Whether you’re building toward a valuation event or just want clearer insight into your revenue, this conversation is packed with valuable advice.

Then, Rich Norton shares practical sales strategies for agents, and James joins Patti Murphy for Today in Payments to cover the latest news—from a new stablecoin backed by Mastercard and PayPal to the future of POS and processor-agnostic solutions.

In this live event, James Shepherd and Jon Shirey, CEO of Full Stack Payments, unveiled the brand-new Full Stack Payments ISO Program — a game-changing opportunity for ISOs who want to empower their sub-agents with vertical-specific software solutions and Full Stack’s full suite of integration and support.

We broke down exactly how ISOs can plug into our network of ISV partnerships, provide real value to their agents, and still earn lifetime vested residuals — all without needing to manage onboarding, integration, or fulfillment themselves.

Jon also shared how agents and ISOs can download the Full Stack Payments app from the Apple or Android app stores to:

• Schedule demos with ISV partners

• Track the status of each referral

• Earn residual income from every closed deal

This program is built to help ISOs grow smarter, scale faster, and win in niche markets — from fitness and hospitality to tattoo and professional services.

If you missed the live event, be sure to watch the full recap now to see how the ISO Program works and how to get started.

Too many merchant sales agents treat this industry like a side hustle—and end up paying the price. In this week’s episode, James Shepherd sits down with Ben Ross, COO of Green Payments, to unpack the biggest mistakes agents make when choosing a partner, signing agreements, and scaling their business. From dangerous contract terms to misunderstood comp plans, they break down how to avoid common traps and instead build a long-term, residual-focused business with the right support and solutions.

Whether you're new to the industry or reevaluating your ISO partnership, this episode is packed with honest insights and practical takeaways to help you succeed.

Be sure to sign up for an exciting dinner event in NYC with Green Payments on June 26! www.ccsalespro.com/nyc

Selling payments is changing—and software is leading the way. In this week’s episode, James Shepherd sits down with Rob Kyle from the Full Stack Payments team to break down the real-world sales process of bundling payments and vertical-specific software. From handling demos to coordinating handoffs with ISVs, James and Rob share insights on how to close deals in today’s integrated environment. If you’re ready to evolve your sales strategy and generate residuals through Full Stack’s lead program, this episode is for you.

👉 Don’t forget to download the Full Stack Payments app to start sending leads and earning residuals today.

After the interview, stick around for Today in Payments, where James and Patti Murphy cover four top stories shaping the future of the industry.