In this episode of the MGMA Business Solutions Podcast, Dr. Michael Blackman, Chief Medical Officer at Greenway Health, explores how AI and automation can help reduce provider burnout and improve medical practice efficiency. The conversation highlights Greenway's Clinical Assist technology while offering insights for medical practice leaders looking to leverage AI as a supportive tool rather than a replacement for healthcare professionals.

Key Takeaways:

• 05:39 AI as an Assistant, Not a Replacement
• 08:47 Ambient Documentation with Greenway Clinical Assist
• 13:19 Time Pressure Reduction
• 15:27 Staff Adoption Strategy
• 18:49 Enhanced Information Retrieval
• 20:17 Future Trends in Clinical Decision Support, Virtual Care, and Healthcare Interoperability

Resources:
Visit the Greenway Health website
Learn more about Greenway Clinical Assist
Connect with Dr. Michael Blackman on LinkedIn

Additional Resources:

• MGMA Playbooks
• MGMA Events
• MGMA Consulting
• MGMA DataDive
• MGMA Stat
• MGMA Podcasts

Email us at [email protected] if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to [email protected]. Don't forget to subscribe to our network wherever you get your podcasts.

Sponsor:
Capella University helps healthcare professionals earn their MHA on their terms. Their FlexPath MHA program is designed for busy MGMA members who want to advance their leadership skills with a flexible, self‑paced format — often faster and more affordably — without putting their careers on hold. Questions? Visit capella.edu/MHA to learn more.