MGMA Podcasts

By MGMA

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interest... more

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FAQs about MGMA Podcasts:

How many episodes does MGMA Podcasts have?

The podcast currently has 843 episodes available.

MGMA Podcasts episodes:

October 09, 2019 Insights: Navigating to Value-based Care - A Patient-First Approach
In this episode, we’re joined by Thom Walsh, PhD, healthcare consultant and professor at The Dartmouth Institute and University of Tulsa. Thom previously appeared on the podcast after releasing his first book on value-based care in partnership with MGMA back in 2017 and returns for another lively discussion now that his second edition — “Navigating to Value-Based Outcomes” — has officially hit the shelves.
You can purchase or see a preview of the book by visiting mgma.com/navigating.
Here are some links and references related to this week’s show:
* Insights: Making the switch from ‘churn and burn’ to value-based care (bit.ly/2MpVqcN)
* Embracing risk to succeed in value-based care (bit.ly/2VmwF57)
* Happier doctors, better care, fewer ER visits – the upside of value-based care (bit.ly/30VZSoO)
* 48 States Now Committed to Value-Based Care and Payment Models (bit.ly/2kFh8PR)
* ‘Meticulous’ study shows that value-based care works (bit.ly/2kCqpbq)
You can learn any and everything about value-based care at MGMA’s Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
Thanks to MGMA 19 Live for sponsoring this episode of MGMA Insights. For more information or to register for the only way to receive The Annual Conference experience from your home or office, visit mgma.com/aconline.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
40min
October 08, 2019 Executive Session: Andy Swanson on Optimizing Your Staffing Model for Value-based Success
MGMA Senior Fellow David N. Gans, MHSA, FACMPE, chats with Andy Swanson, MPA, CMPE, MGMA VP, Industry Insights, to discuss how practice executives should take a fresh approach to staffing models and technology as their organizations embrace value-based care arrangements.
Learn more about this topic by attending the preconference session on this topic on Sunday, Oct. 13, at MGMA19 | The Annual Conference: www.mgma.com/bigeasy.
Find more Executive Session content at www.mgma.com/executiveview.
INTRO/OUTRO: "Nice Ray," HemiJinks [CC 3.0 BY-SHARE ALIKE]

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
27min
October 02, 2019 Insights: How to Combat Financial Distress in the Independent Medical Practice
In this episode of the MGMA Insights podcast, we’re joined by Katie Nunn, CEO of Bright Ideas Medical Consulting. Katie has been in the healthcare industry for 20 years, first as a practice administrator and now as a consultant. Over that time, she’s gained valuable knowledge about how to spot the signs and symptoms of financial distress, as well as ways to diagnose and treat it.
Here are some links and references related to this week’s show:
* Hospital Bankruptcies Are On the Rise, Hitting Rural Areas Hard (bit.ly/2mBAKW6)
* Quantifying Financial Distress to Stop Hospital Bankruptcy, Closure (bit.ly/2ofa4ej)
* Springfield Hospital can’t pay its bills. ‘It’s very unnerving.’ (bit.ly/2oaVg0h)
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
29min
September 25, 2019 Insights: The ‘Business Class’ Solution to Keeping America's Seniors out of the ER
In this episode of the MGMA Insights podcast, we explore how one medical group is successfully using an integrated-care approach to keep seniors out of the ER, as well as technology’s role in alleviating social isolation and loneliness in seniors.
Experts interviewed include:
* Dr. Mathew Philip, Medical Director of Clinical Innovation, DuPage Medical Group
* David Inns, Chief Executive Officer, GreatCall
Here are some links and references related to this week’s show:
* ER visits may serve as turning point for elderly patients’ health (bit.ly/2mmskkV)
* As Boomers Age and Millennials Come of Age, New Strategies are Required to Stem Unnecessary ER Visits and Costs (bit.ly/2m1Pkph)
* Social isolation, loneliness in older people pose health risks (bit.ly/2kUdfqo)
* Understanding Loneliness In Older Adults — And Tailoring A Solution (bit.ly/2knzPHI)
Dr. Mathew Philip can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
Thanks to MGMA 19 Live for sponsoring this episode of MGMA Insights. For more information or to register for the only way to receive The Annual Conference experience from your home or office, visit mgma.com/aconline.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
52min
September 18, 2019 Insights: What the Medical World Can Learn from Disney, Google and the San Diego Zoo
In this episode, we’re joined by Cynthia Sharpe, Principal of Cultural Attractions and Research for the Thinkwell Group. Cynthia brings guest behavior, museum and education perspectives to her many projects, giving her unique insights on going beyond hospitality in healthcare and the lessons the industry can learn from experience design at theme parks and other attractions.
Here are some links and references related to this week’s show:
* The Case for Experience Design (bit.ly/2km9byZ)
* Small floor plan changes could bring big returns for medical groups (bit.ly/2meclW2)
* Imagineering Healthcare: A Healing Environment Design Model based on Experiential Design, Authenticity and Disney’s Design Approaches (bit.ly/2khyWQW)
* Challenges for design researchers in healthcare (bit.ly/2lVgoXc)
Along with co-presenter and former Insights guest Dr. Steven Merahn, Cynthia can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans.
Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please subscribe and rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
* Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
34min
September 11, 2019 Insights: Making the Switch from ‘Churn and Burn’ to Value-Based Care
In this episode, we shine a spotlight on all things value-based care, discussing successful strategies, the team-based care approach, the physician perspective and the risks involved.
Experts interviewed include:
* Oraida Roman, MHA, Vice President, Value Based Strategies, Humana
* Michael O’Connell, MHA, FACMPE, FACHE, Senior Vice President, Operations, Stanford Healthcare
* David Hatfield, DO, MMM, Owner/Physician, Hatfield Medical Group
* Andrea Hurteau, Chief Operating Officer, Boncura Health Solutions
Here are some links and references related to this week’s show:
* 48 States Now Committed to Value-Based Care and Payment Models (bit.ly/2kFh8PR)
* ‘Meticulous’ study shows that value-based care works (bit.ly/2kCqpbq)
* Implementing Optimal Team-Based Care to Reduce Clinician Burnout (bit.ly/2m5ELS4)
* 10 Can’t Miss Value-Based Care Stats (bit.ly/2kCvKj5)
All of this week’s experts can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
* Thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability. *

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
54min
September 08, 2019 Executive Session: Building leadership support to reduce physician burnout
Dea Robinson, PhD, FACMPE, CPC, shares her insights on the burnout crisis among healthcare providers and what practice executives should know and can do to reduce the effects and mitigate the causes.
Read the full Executive Session article at: https://www.mgma.com/Resources/Resources/Human-Resources/Executive-Session-Identifying-causes-of-physic-(1)
Read more Executive View content at www.mgma.com/executiveview.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
37min
September 04, 2019 Insights: The Billion-Dollar Crisis Killing 47,000 Americans A Year
* Thanks to Stericycle for sponsoring this episode of MGMA Insights. *
In this episode, we’re joined by John Bowman, CEO of Sure Med Compliance. He founded the company after spending more than a decade in the pharmaceutical industry and seeing the overwhelming effects of the opioid epidemic play out while living in Manatee County, Florida. A portion of this interview first appeared on our Aug. 7 episode (https://bit.ly/2jYaZOu).
John shares his unique insights on:
* The impact of patient workflow on responsible opioid therapy
* The potential legal ramifications facing today’s prescribing physicians
* Law enforcement’s oft-used phrases “in the usual course of business” and “legitimate medical purpose”
* Documentation’s important role in keeping compliant
Here are some links and references related to this week’s show:
• Doctors are more likely to prescribe opioids later in the day – or if appointments run late (http://bit.ly/2lRFdmN)
• Physicians writing fewer initial opioid prescriptions, but some high-risk prescribing persists (http://bit.ly/2lwlQQ6)
• Mobile tech helps surgery practice write fewer opioid prescriptions (http://bit.ly/2kgcFmQ)
• Health Insurance Plans May Be Fueling Opioid Epidemic (http://bit.ly/2kpDVz9)
• Surgeons’ Opioid-Prescribing Habits Are Hard To Kick (http://bit.ly/2k2nXeg)
• Opioid Overdose Crisis – National Institute on Drug Abuse (http://bit.ly/2k2nZCU)
John can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. Did you miss early bird registration? Don’t worry, we have you covered! Use the code POD200 while registering and save $200. Visit mgma.com/bigeasy19 for more info and to register.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
* Again, thanks to Stericycle for sponsoring this episode of MGMA Insights. To learn more about how Stericycle can ensure your practice remains safe, secure and compliant, visit stericycle.com/reliability.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
40min
August 28, 2019 Insights: ‘Professional Intimacy’ and its Increasing Impact on the Patient Experience
* Thanks to CareCredit (CareCredit.com/mgma) for sponsoring this episode of MGMA Insights. *
In this episode, we’re joined by Dr. Steven Merahn, Chief Medical Officer of Centria Healthcare (centriahealthcare.com). He uses his extensive experience in healthcare and strategic communications to change attitudes and behavior in the industry.
Dr. Merahn shares his unique insights on:
* Humanizing healthcare and improving the patient-provider relationship
* Achieving “professional intimacy” and how to maintain it
* The delicate balance between efficiency and time needed to build better patient relationships
* The importance of a sustainable post-care relationship
Dr. Merahn can be heard speaking at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans. For more information, check out our Annual Conference blog at mgma.com/fuse. And, as a thank you for being a listener, you can save $200 off registration. Go to mgma.com/bigeasy19 and use the code POD200 to take advantage of the savings.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.
* Again, thanks to CareCredit for sponsoring this episode of MGMA Insights. To learn more about how CareCredit helps providers deliver a better patient financial experience, visit CareCredit.com/mgma.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
43min
August 21, 2019 Insights: Unintentional Bias, LGBTQ Patient Care and Workplace Diversity
In this diversity-focused episode of the MGMA Insights podcast, we discuss the problems of unintentional bias in hiring practices, improving care for LGBTQ patients and equality for women in leadership roles.
Experts interviewed include:
* Steve Marsh, President, The Medicus Firm
* Linda J. Carpenter, PhD, CEO, Carpenter Smith Consulting
* Jesse Ehrenfeld, MD, MPH, FAMIA, FASA Director, Vanderbilt Program for LGBTQ Health, Vanderbilt University Medical Center
Here are some of the links and references from this week’s show:
• Companies with more female executives make more money—here's why (https://cnb.cx/2oDi0Ub)
• The Cost of Unconscious Bias in the Workplace (https://bit.ly/2ZhfmH9)
• Pride in care delivery: Bridging equity gaps for LGBTQ patients (https://bit.ly/2Zhqy6p)
• Is This How Discrimination Ends? (https://bit.ly/2qQLJHL)
• HRC Releases Healthcare Equality Index (https://bit.ly/2MlPFiu)
• Steps to success for women leaders in healthcare: A conversation with Linda J. Carpenter (https://bit.ly/2z8P7UJ)
To learn more about our educational sessions, join us at MGMA19 | The Annual Conference, Oct. 13-16 in New Orleans, where all of today's guests can be heard giving their full presentations. For more information about MGMA19, check out our Annual Conference blog at mgma.com/fuse. To register, visit MGMA.com/bigeasy19.
If you like the show, please rate and review it wherever you get your podcasts. We love hearing from listeners about the show. If you have topics you’d like us to cover or experts you’d like us to interview, email us at [email protected].
MGMA Insights is presented by Craig Wiberg, Rob Ketcham, Decklan McGee and Daniel Williams.

This episode is brought to you by Greenway Health.
Healthcare practices today need more than incremental improvements — they need a smarter, more connected way to work. That’s why Greenway created Novare — the first natively AI-enabled platform designed to reinvent the legacy EHR.
Built with AI at its core, Novare helps unify clinical, financial, and patient engagement workflows — reducing administrative burden and helping providers focus more time on patient care. From ambient documentation to intelligent agents, Novare brings purposeful automation to the entire ambulatory workflow.
To learn more about Greenway Health and Novare, visit greenwayhealth.com.
...more
39min

FAQs about MGMA Podcasts:

How many episodes does MGMA Podcasts have?

The podcast currently has 843 episodes available.

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