MGMA Vice President Shelly Waggoner, CEBS, MS, SHRM-SCP, discusses ways you can encourage your best employees to stay with your organization. She recommends encouraging employee engagement and growth, as well as what she calls "stay interviews."

Learn more about retaining employees in Shelly's feature article in the August issue of MGMA Connection magazine.

And consider attending her session, "Emotional Intelligence: Your #1 Competitive Advantage," at the MGMA 2017 Annual Conference taking place Oct. 8-11 in Anaheim, Calif. Register now: http://www.mgma.com/annual-conference/why-attend

Frank Cohen, MBB, MPA, director of analytics, Doctors Management LLC, Clearwater, Fla., discusses how predictive analytics is already being used by CMS to detect fraud and how this new technology could help practices make better business decisions.

Cohen will led a preconference session, "From Data to Action: Benchmarking for Better Results in your Practice," on Sunday, March 4, 2018, at the MGMA 2018 Financial Conference in Orlando, Fla. Learn more: http://www.mgma.com/tfc.

This week, we hear from Anne Zaccheo, MBA, FACMPE, practice director, Nephrology Associates of Syracuse, Syracuse, N.Y. about what she learned about the changing healthcare landscape through ACMPE Certification and Fellowship after making a career transition.

You can read her full Fellowship paper, "Survival of the Small Medical Practice in the Evolving American Health Care System: Flourish or Fold?": http://www.mgma.com/practice-resources/articles/fellow-papers/2016/survival-of-the-small-medical-practice-in-the-evolving-american-health-care-system-flourish-or-fold

Check out other recent Fellows' papers in the most recent issue of Executive View: http://www.mgma.com/practice-resources/mgma-connection-plus/executive-view/2017/june-2017-(1)

And learn more about how you can obtain your certification and Fellowship through ACMPE: http://www.mgma.com/education-certification/medical-practice-management-certification-through

This week, Frank H. Ford, FACMPE, MBA, MHS, independent conusltant, MGMA Health Care Consulting Group, discusses when you should consider reevaluating your physician compensation plans, how compensation affects culture and steps to align your compensation plan with value-based reimbursement.

Need data to benchmark your physician compensation plan? Check out the 2017 MGMA DataDive Provider Compensation: http://www.mgma.com/industry-data/mgma-surveys-reports/physician-compensation-and-production-survey

In this special episode of MGMA Small Talk, we talk to Adrian Gostick and Chester Elton, authors of All In: How the Best Managers Create A Culture of Belief and Drive Big Results, about how to build a better organizational culture in your practice.

Adrian and Chester will be going in-depth on the topic during their general session at the MGMA 2017 Annual Conference in Anaheim, Calif., Oct. 8-11. Find out more: http://www.mgma.com/annual-conference/why-attend

This week, Christina Maslach, PhD, professor of psychology emerita, University of California, Berkeley, talks about the risk factors for job burnout and how to prevent your employees from becoming burned out about their job.

For more on physician burnout, check out the recent MGMA Connection magazine article, "Caring for caregivers: Addressing physician burnout": http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2016/august-2016/caring-for-caregivers-addressing-physician-burnout

In this episode, Will Latham, MBA, CPA, MGMA member, president, Latham Consulting Group, Chattanooga, Tenn., discusses why strategic planning is so important for medical groups and how to make sure your planning sessions are a success.

Learn more about strategic planning and organizational governance in the May issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/may-2017

This week, Thom Walsh, PhD, co-founder of Cardinal Point Healthcare Solutions and faculty of the Dartmouth Institute for Health Policy and Clinical Practice, discusses how to move your practice toward value.

Check out Walsh's book, Navigating to Value in Healthcare: http://www.mgma.com/store/books/electronic/navigating-to-value-in-healthcare-ebook

This week, we talk with Elizabeth Woodcock, MBA, FACMPE, CPC, author of Operating Policies and Procedures Manual for Medical Practices, 5th Edition, about how improving your practice's workflow can improve the patient experience and make your organization more successful.

Learn more about Elizabeth's book: http://www.mgma.com/store/books/electronic/operating-policies-and-procedures-5th-edition-ebook

And check out the MGMA 2016 Practice Operations Report: Based on 2015 Survey Data to see how your practice compares to others: http://www.mgma.com/store/surveys-and-benchmarking/e-reports/practice-operations-r-a-report

This week, MGMA Small Talk takes a field trip to Clinica Family Health, a community health center in northwest Denver to learn about how they are utilizing RN "co-visits" to provide better patient care without overburdening their providers.

To learn more about using clinical staff more efficiently, check out "Using clinical staff to increase productivity and provide better patient care," in the March issue of MGMA Connection magazine: http://www.mgma.com/practice-resources/mgma-connection-plus/mgma-connection/2017/march-2017/using-clinical-staff-to-increase-productivity-and-provide-better-patient-care

And consider registering for the upcoming MGMA/AMA 2017 Collaborate in Practice conference in Chicago, April 9-11: http://www.mgma.com/collaborate/why-attend