In this episode, host Simon Goode introduces the concept of "micro-de-escalation," focusing on subtle gestures and communication techniques to reduce perceived threat and lower the energy in conflict situations. He discusses practical approaches such as using positive body language, appropriate tone of voice, and giving others a sense of autonomy and fairness. The episode offers actionable tips for everyday interactions, helping listeners create more positive and constructive exchanges, even in challenging moments.

TIMESTAMPS: 

00:00 Nonverbal Calmness and Reassurance

04:45 "Positive Impact Through Micro De-escalation"

07:14 Cultural Nuances in Communication

13:13 The Power of a Simple Wave

14:37 Calming Tone Importance

19:58 "Enhancing Interaction with Mutual Respect"

23:29 Communicating Delays with Certainty

25:13 Empowering Meeting Autonomy

28:21 Effective De-Escalation Techniques

35:03 Empowering Cafe Interaction Tips

38:18 Micro De-escalation Techniques

39:41 "Leave a Review, Thank You"

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website: simongoode.com
email: [email protected]