Breaking Banks

Money 2020: Take-aways & News from Starling Bank and Google


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In This Episode

This episode of Breaking Banks features host Jason Henrichs sharing thoughts and key take-aways fresh from Money 20/20 USA.

Stablecoins, Agentic AI and especially Agentic Commerce dominated many conversations at this year’s Money 20/20 event. Cross Border Payments another big topic not to mention AI, how it’s changing the game and being used by financial institutions.

Jason had the opportunity to speak with Harriet Rees, CIO of Starling Bank (UK), who discussed the exciting announcement made at Money 20/20 regarding Starling Bank’s collaboration with Google on fraud detection. Through this AI-powered partnership, Starling Bank can now help customers identify warning signs of purchase scams. Their new tool, Scam Intelligence, allows customers to upload images of items and ads from online marketplaces. It then analyzes them for signs of fraud and provides personalized guidance within seconds. This tool, built with Google Gemini in collaboration with Google Cloud, is available today for personal, joint, and business account customers. This UK-first initiative by Starling and Google has the potential to save billions of pounds annually.

Listen now, and enjoy the episode!

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