Most MSP owners hate billing. Cash flow is a mess. Credit card fees eat profit. In this episode I sit down with Nicholas from Alternative Payments to break down how MSPs can automate accounts receivable, pass along fees the right way, plug into your PSA and QuickBooks, and cut days sales outstanding so you can hire faster and sleep better.

This is the first interview in a new series. If you want more like this, tell me in the comments.

What we cover

Why cash flow is usually 30 plus days and how to drive it to about 16

ACH vs credit cards and how to present smart options to clients

Passing on fees without nickel and diming people

The gold standard MSP billing workflow from contract to cash

How better CX in onboarding and support wins deals

The real cost of checks and manual invoices

Why most owners overcomplicate finance and under invest in AR systems

How to buy back your time so you can sell more

Running a Managed Service Provider (MSP) business can feel chaotic if you’re not managing your work like a project. In this video, you’ll learn exactly how to run your MSP like a project manager—even if you’ve never been one.

I’ll break down a simple 5-step framework that helps you scope work clearly, assign roles, set deadlines, track progress, and review results. This isn’t just theory—these are real strategies used by successful MSPs to deliver faster, increase client trust, and stop drowning in unfinished tasks.

Most MSPs treat social media like a chore, posting bland tech tips, vendor content, or generic filler that nobody reads. In this video, I’ll show you how to make your MSP’s social media content actually work without hiring an agency or spending hours editing.

Struggling to get prospects to say “yes” to your MSP offer?

You’re not alone. Most managed service providers have great tools, great support, and great pricing — but still can’t seem to close deals consistently.

In this video, I’m breaking down the real reason people don’t buy from your MSP… and it’s not what you think.

You’ll discover:

Why your sales calls go silent

The psychology behind “yes” decisions

A proven 3-step system to turn interest into action

How to close without being pushy, salesy, or desperate

Whether you’re the owner, the sales rep, or doing it all yourself, this video gives you clear steps you can use immediately to close more deals and grow your monthly recurring revenue.

What marketing channels are actually working for 7-figure MSPs? In this video, I break down the top strategies I see working again and again for MSPs doing over $1M in revenue.

No fluff. No outdated tactics. Just real-world insights from working with dozens of MSPs across the U.S. and beyond.

Whether you're at $300K or already at $1M+ and want to scale faster, this video will give you the roadmap to start generating consistent leads and pipeline.

Are you trying to scale your MSP sales team but keep running into dead leads, missed opportunities, or team burnout? In this video, I break down the proven steps to grow your sales team without wasting your pipeline or time.

You'll learn how to structure your team, avoid common mistakes, and train your reps so they actually sell, not just "talk tech." Whether you're a solo MSP or managing a growing team, this guide will help you scale with confidence.

Most MSPs don’t realize the biggest reason they’re not getting leads is their website. In this video, I’m exposing the LIE your competitors are telling — that a basic, templated site is enough. It’s not.

If your homepage doesn’t clearly explain who you are, what you do, and why you’re different, you’re losing clients every day.

I break down exactly what makes an MSP website stand out, what to avoid, and how to instantly improve yours without a full redesign.

Most MSPs pitch too early and lose the sale. In this video, I’m showing you exactly how to get prospects to open up, share their IT pain points, and practically sell themselves on your MSP services.

Whether you’re making cold calls, running sales meetings, or doing discovery calls—this conversation-first strategy will change the game. You’ll learn how to build trust fast, ask the right questions, and uncover real problems that you can solve.

Most MSP websites look decent but fail to convert. Why? Because they make the same 5 mistakes over and over — and it’s costing you real money.

In this video, I break down the most common issues MSPs face on their websites and show you how to fix them fast. From weak CTAs to poor local targeting, we cover it all.

Whether you're building your first site or wondering why your leads are flatlining, this video will give you actionable tips to turn your website into a lead-generating machine.

Are you an MSP owner who hates marketing or feels stuck trying to figure out what to post on social media?

In this video, I’ll show you exactly what to post as an MSP — even if you don’t have time, don’t like marketing, or think no one cares.

You’ll learn:

5 simple content ideas you can post every week

How to stay consistent without overthinking

Why your content doesn’t need to be perfect to work

These tips are tailored for managed service providers, IT business owners, and tech entrepreneurs who want to grow online and build trust without sounding salesy.