MSP Mindset with Damien Stevens

Ever struggled with self-sabotage or imposter syndrome? We should all raise our hands! On this week's episode, business coach and entrepreneur April Garcia joins the show to discuss overcoming self-sabotage to better your success.  Voted least like likely to succeed in high school, April is now a highly successful entrepreneur who's willing to share her personal struggles with self-sabotage/imposter syndrome and the strategies she uses to battle back (spoiler alert, it involves getting other people's help!).

Chapters:

0:00 - Intro

1:22 - Voted least likely to succeed + April's pivot to success

12:42 - How to shortcut your success with mentors

19:37 - Self-sabotage and hindering your growth

26:15 - Understanding how you self-sabotage and overcoming

49:06 - How to be vulnerable, especially when you know a little about a topic

1:05:42 - Conclusion

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🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with April: https://www.linkedin.com/in/mckeegangarcia/

💻 April's website: https://theaprilgarcia.com/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On this week’s episode, we’re discussing how to build a culture of authenticity within your MSP. It starts with the transformative power of genuine feedback, discovering your Zone of Genius, and learning the crucial role of authentic communication. Leading the discussion, Brian Hoppe, former MSP and now MSP executive coach, joins the show to share his insights on accomplishing this. Culture may seem easy, but it follows the old saying, “Easier said than done.”

Chapters:

0:00 - Intro

1:23 - Figuring out your Zone of Genius

15:17 - What should you STOP doing?

22:20 - Authentic communication and feedback amongst your team

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Brian: https://www.linkedin.com/in/brianhoppe/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YouTube: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

Struggling to find or maintain talent at your MSP or small business? If so, Zeke has some answers. On today's episode, Zeke Lopez, founder of People Oxygen, joins the show to discuss productive mindsets around hiring people. Sneak peek, it starts with valuing the brains (the people) over the bucks (money). Your people are your greatest asset, and your success runs through them as much as it does you. It's a people game.

Chapters:

0:00 - Intro

1:35 - Changing your mindset with hiring

5:30 - Initial steps you can take to improve your hiring

12:30 - Why should you hire differently than everyone else?

17:00 - How do you make talent a priority?

40:18 - How do you intentionally find and keep someone who's a great fit

1:00:40 - How does Zeke help companies?

1:15:15 - Conclusion

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Zeke: https://www.linkedin.com/in/zekelopez/

🤝 Connect with Damien:  LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

On today's episode of MSP Mindset, Johnny Page, CRO of SaaS Academy joins the show to discuss his journey from commission only sales to CEO to now CRO of SaaS Academy. He's sharing all he learned along the way, from victories to struggles. He drops tips on hiring and how to make sure you're building the right team; mindset and how it grows your business; overcoming imposter syndrome; and the importance of discipline and peer groups.

Chapters:

0:00 - Intro

2:27 - From commission only sales to CEO

8:18 - The value of peer groups and coaching

14:03 - Johnny's changes in mindset that led to business growth

34:02 - The importance of personal discipline

52:17 - Conversations to have when hiring

58:36 - Your hiring determines the success of your company

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Johnny via LinkedIn: https://www.linkedin.com/in/johnnypage/

🤝 Connect with Damien via LinkedIn: https://www.linkedin.com/in/dstevens

📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g

What would you do if your MSP suffered a ransomware attack? Would you fold or could you make it through? On today's episode, Robert Cioffi, co-founder of Progressive Computing, shares his story about how he and his partner pulled their MSP through a massive attack. He goes into what happened (his MSP was doing everything right...), how they handled the situation and the aftermath, and what you can be doing now to make sure you're prepared.

0:00 - Intro

2:10 - Attack overview

12:15 - Day 1: Ransomware Attack

26:04 - Day 2 and beyond

35:08 - Why culture is CRITICAL for survival

43:20 - The importance of community

50:30 - How long did it take to recover?

57:39 - Resources for MSPs facing attacks or to prepare yourself

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

CompTIA Emergency Response Team:

https://connect.comptia.org/content/lp/comptia-emergency-response-team

Connect with Robert:

LinkedIn: linkedin.com/in/rcioffi

Connect with Damien:

LinkedIn: https://www.linkedin.com/in/dstevens

Listen on audio:

Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779

Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520

Are your limiting beliefs holding back you and your MSP? If so, join us for today's episode, as Nigel Moore, founder of the Tech Tribe and former MSP owner, joins to discuss his journey in self growth. From depressed, dark thoughts to joy and contentment, see how Nigel improved himself which in turn improved his business.

0:00 - Intro

2:31 - Nigel's journey into MSPs

5:30 - Your mindset determines your success

15:00 - How do you refrain your mind

24:50 - How do mastermind groups improve me and my MSP

38:14 - Look at your hard times with gratitude

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Tech Tribe:

https://thetechtribe.com/

Connect with Nigel:

https://www.linkedin.com/in/nigelgmoore/

Connect with Damien:

https://www.linkedin.com/in/dstevens

Listen on audio:

Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779

Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520

As technology advances at an insane pace, how do you as a MSP face the upcoming challenges with generative ai and hiring good talent? On today's episode, Jay McBain, chief analyst for Canalys, joins the show to give us an idea of what's down the road for MSPs, areas MSPs are missing out on, and what you should do now to prepare.

Chapter:

0:00 - Intro

2:15 - Jay's involvement with Deep Blue and Watson

10:19 - Should my MSP focus on AI right now?

24:00 - The future of MSPs and talent

49:16 - What is upcoming for MSPs?

55:14 - More on talent issues

60:33 - Who do I get my MSP ahead?

66:48 - What are MSPs overlooking right now?

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Jay:

linkedin.com/in/jaymcbain

Connect with Damien:

LinkedIn: https://www.linkedin.com/in/dstevens

Listen on audio:

Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779

Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520

On this week's episode, Roger Swanson, Program Director of the RIST Institute for Cybersecurity at the Florida SouthWestern State College and an MSP owner for 17 years, joins Damien to discuss the struggles that come along with owning a business. Together they'll discuss the following:

Being open and vulnerable about your numbers and feelings

Are you really ok?

Thoughts of walking away and ending it all

Getting over tough hurdles

Key take aways and advice for other struggling business owners

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Roger:

LinkedIn: linkedin.com/in/rogerswanson

Toby Musser, CEO of MNS Group and one of the less than 50 Authorized C3PAO under the Cyber-AB for the Department of Defense, joins Damien for discuss the following crucial topics:

An overview of the new CMMC rule

Will the rule come out soon?

What will MSP's need to do?

The impact of the rule to all MSP's - big or small.

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Toby Musser:

linkedin.com/in/tobiasmusser

On this week's episode, Rob Rae, CVP of Community and Ecosystems of PAX8, joins Damien to talk about AI:

An overview of AI and the value it can bring to your MSP

Why MSP's shy away from AI

Why AI shouldn't be viewed as something to be terrified of

Advice for other MSP's and critical takeaways

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect wit Rob:

LinkedIn: linkedin.com/in/robtrae

Twitter: https://twitter.com/RobTRae