MSP Mindset with Damien Stevens

Eric Woodard, CEO of Proteck Support, will join Damien for this episode to talk about:

° An overview of his company's ransomware attack and the impacts it had on his company and himself

° The immediate actions Eric took and how he communicated with his clients

° What challenges Eric encountered during the incident

° Measures that were put in place to prevent this from happening in the future

° Advice for other MSPs and critical takeaways

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🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Eric:

LinkedIn: linkedin.com/in/eric-woodard

Wes Spencer, Co-Founder of Perch Security, joins Damien for this episode to talk about the following:

° Understanding the impact of knowing your WHY and the risks of not understanding

° Common obstacles faced when trying to discover your WHY

° How having a clear WHY impacts your business decisions

° Building a brand that embodies your WHY

° Communicating your WHY to customers

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Wes:

LinkedIn: https://www.linkedin.com/in/wesspencer/

YT Channel: https://www.youtube.com/wesspencer

Building and Sustaining a Compliant MSP Culture.

Tim Golden, Founder and CEO of compliancerisk.io will join Damien for this episode to talk about:

› Implementation and maintenance of compliant MSP culture and governance

› Common mistakes made by MSPs and how to avoid them

› Applying the concepts like "shifting your mind left" or "staying ahead of the curve"

› Factors MSPs should understand when considering CMMC certification or FedRAMP accreditation

› How MSPs should prioritize and sequence their compliance efforts

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Tim:

https://www.linkedin.com/in/timothygolden/

https://compliancerisk.io/

https://connect.comptia.org/

https://vitaltechservices.com/

Connect with Damien:

https://www.linkedin.com/in/dstevens/

Pamela Miranda, CEO and President of Triella, will join Damien for this episode to talk about:

° Importance of fostering a sense of belonging for employees

° How a diverse MSP team can lead to better client partnerships

° The future of diversity and inclusivity in the MSP market

° Current state of female representation in tech

° Strategies for underrepresented groups to navigate leadership pathways

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Pamela:

LinkedIn: https://www.linkedin.com/in/pamelamiranda10/

Adam Slutskin, Co-Founder of CyberFox, will join Damien for this episode to talk about:

° Common fears and apprehensions for new MSPs

° Strategies for transforming fears into action

° Common myths in the MSP world fueling fears

° Balancing genuine fears and maintaining a positive attitude

° The importance of addressing and confronting fears

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Watch on YouTube:

https://www.youtube.com/@mspmindset

Connect with Adam:

https://www.linkedin.com/in/adamslutskin/

Connect with Damien:

https://www.linkedin.com/in/dstevens/

Giovanni Sanguily, Founder and CEO of GlassHive and TRIdigital, joins Damien for this episode to talk about:

° How to set your MSP apart from competitors

° Developing a visual identity that reflects your uniqueness

° Strategies for local MSPs to compete with global players

° How to measure the success of your differentiation

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Giovanni:

https://www.linkedin.com/in/giovannisanguily/

https://glasshive.com/

https://www.tridigitalmarketing.com/

Listen or watch on your favorite platform:

YouTube: https://www.youtube.com/@mspmindset

LinkedIn: https://www.linkedin.com/company/mspmindset/

Connect with Damien:

https://www.linkedin.com/in/dstevens/

Learn more about Servosity:

https://www.servosity.com/learn-more

On today's episode, Paul Green, MSP Marketing Expert, joins Damien for the following discussions:

• What are the most effective marketing channels

• How to ensure consistent messaging across platforms

• Tailoring and single message for multiple audiences

• What role does branding play

• Common misconceptions about marketing

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Paul:

LinkedIn: www.linkedin.com/in/paul-green-msp-marketing

Podcast: www.paulgreensmspmarketing.com/podcast/

Website: www.mspmarketingedge.com

Facebook Group: www.facebook.com/groups/mspmarketing/ 

In this episode, Damien is joined by Erick Simpson, an MSP pioneer and leader, to discuss topics related to MSP-client relationships. They explore methods for evaluating client relationships, delve into the financial implications of client retention, and go over effective strategies to attract ideal clientele. Also, they discuss how to align client relationships with overall business goals and the long-term benefits that can be achieved through these efforts.

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Erick:

LinkedIn: https://www.linkedin.com/in/ericksimp...

Website: https://ericksimpson.com/

https://channelmastered.com/

Connect with Damien:

LinkedIn: https://www.linkedin.com/in/dstevens/

In this episode, Damien is joined by Jamison West, Co-Founder of TimeZest, to discuss leveraging a borderless talent pool, the challenges of managing a virtual team, the characteristics of an effective remote workforce, the benefits of implementing an accountability chart to enhance clarity within the team, and the crucial issue of employee turnover and how MSPs can attract and retain top talent in the industry.

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Jamison:

LinkedIn - www.linkedin.com/in/jamisonwest

Website - https://www.teamatics.com/

On today's episode, we have on special guest Adam Bielanski, author and Sierra Pacific Group CEO & Founder, to discuss MSP Vision, Core Values, and his new book - Scaling with Purpose.

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS 

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI 

🥷 Steal Servosity's process: https://bit.ly/3xtAblA

Connect with Adam:

LinkedIn: linkedin.com/in/adambielanski

Book: https://a.co/d/30IwTZ2