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This week on the Friday Retailer Flex it's all about riding the trends: Bicycle Retailers' Guide to Boosting Profitability in 2024

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

We begin this episode with a discussion about deflation in the industry.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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The Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab.

If you would like your questions answered on the flex, you can write to the NBDA & Fixture Lab team at any time with ANY questions about store design, merchandising, fixtures, remodeling, etc. Submit your questions and photos to [email protected].

Fixture Lab has been in bike shop design and merchandising for years, and they know how hard it can be. They also know what works. They create hard-working solutions for bicycle dealers every day, and it has paid off big time for many shops around the country. If you have a small retail business (especially in cycling, running, fly fishing, or other outdoor sports) you need to know about Fixture Lab! They design cutting edge retail spaces that will make your competition green with envy. They also make a full line of retail store fixtures that present your product in amazing ways. More online at https://fixturelab.com.

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 This episode’s guest is Greg McDonald, newly elected NBDA Board Member, NBDA Member and P2 Member. Also, General Manager at Ridley’s Cycle Canada. Advocating for a Canada-specific portion of the NBDA vision, Greg believes in enhancing the NBDA’s outreach to non-members. He aims to position NBDA membership as an investment in personal and professional growth, encouraging individuals to be their own leaders and shape their destinies. 

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Today we have a special holiday poem for the Independent Bicycle Dealer.

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This episode’s guest is Dejan Gakovic, Micromobility Business Development Manager at UL Solutions. An eBike and EV enthusiast and owner, Dejan joins us today to review UL2849. The conversation covers the standard in depth including history, importance, certification process, and future developments. 

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The holiday season provides an opportunity to take advantage of increased consumer spending. Heather reviews how our retailer members can boost profits and foster customer advocacy.

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team.

We begin this episode with talking about being in "the eye of the hurricane." What does the economy look like as we move into the slow season?

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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Today we have 4 questions to review, starting with:

"My mechanic insists that checking the bottom bracket and truing the wheels be part of our bike build [process]... Unfortunately this means we have a 2 hour build. Any tips?"

If you would like your questions answered on the flex, you can write to the NBDA at any time with ANY questions about the bicycle service center, mechanics training, bicycle assembly, etc. Submit your questions and photos to [email protected]

Our newest edition to Bicycle Retail Radio, the Technician Flex is an ongoing podcast feature focused specifically on service center and mechanics produced in partnership with NBDA educational partner Northwest Arkansas Community College's Bicycle Assembly & Repair Technician Program director Benjamin Glenn.

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This episode’s guest is Stuart Blyth, CEO and Co-founder at Hubtiger.

Hubtiger is a tech company that offers cloud-based repair and rental software solutions. Hubtiger is built to equip shops with the necessary tools to streamline operations, enhance customer experiences, and ultimately boost repeat business. Hubtiger has established itself as a leading software provider that is trusted by both repair and rental shops globally.

In this conversation we talk about service center efficiency, how software can be a game changer and amazing customer experience.

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