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Offering Rental Bikes.

Content provided by NBDA Associate Member Hubtiger: Streamline the management of your rental fleet or demo bikes with their powerful rental software.

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This episode’s guest is Denago CEO Dave Duecker. Denago focuses on offering the best in high-quality ebikes. They also focus on making those bikes affordable for customers AND put value on the independent bike dealer relationship. The conversation includes the importance of the IBD, people, product, and safety. 

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Retaining existing customers vs. attaining new customers.

Content provided by NBDA Associate Member Ascent360, a Data Driven Marketing Platform that helps you understand your customer base, grow your business and more.

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The NBDA News Hour focuses on the news and articles contained within The Micromobility Reporter, getting a more in-depth view from a firsthand seat with the experts on the Human Powered Solutions team. This week’s topics include consumer spending trends, the used bike market, inventory issues, online sales, and FDNY issues vacate notices to e-bike retailers.

The team at Human Powered Solutions has over 245 years of experience and are considered data wizards. Their monthly newsletter The Micromobility Reporter is a dynamic resource for the industry, featuring timely news and in-depth analysis about the latest in human-powered transportation, including bicycles, e-bicycles, e-scooters, and ride share. Included is a focus on supply chain issues, technology, and both business and consumer trends that drive the marketplace.

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NBDA President Heather Mason shares her testimony from the July 27th, 2023 CPSC Forum on Lithium-Ion Battery Safety with a specific focus on fires occurring in e-bikes and other micromobility products.

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This episode’s guest is Cesar Rojo, engineer and accomplished ex-World Cup downhill racer. With his team at CERO Design, Cesar is behind Unno, creating some of the most ground-breaking bike and suspension designs in the mountain bike industry of the past ten years. Listen in as we talk about the future of e-bikes in mountain biking and what’s next for e-bike design and innovation.

Go to https://magicmind.com/nbda and use code NBDA20 for 20% off everything and up to 56% off your subscription for the next 10 days.

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The Retail Design Flex is an ongoing podcast feature focused specifically on store design, remodeling, and merchandising produced in partnership with NBDA Associate Member Fixture Lab. Topics covered in this episode are fixture recommendations and how to make a renovation budget. 

Resources:

• Slat Wall Tips
• Bike Shop Budget

This episode is available in video format here: https://youtu.be/dG6Jh7Y-WRg

If you would like your questions answered on the flex, you can write to the NBDA & Fixture Lab team at any time with ANY questions about store design, merchandising, fixtures, remodeling, etc. Submit your questions and photos to [email protected].

Fixture Lab has been in bike shop design and merchandising for years, and they know how hard it can be. They also know what works. They create hard-working solutions for bicycle dealers every day, and it has paid off big time for many shops around the country. If you have a small retail business (especially in cycling, running, fly fishing, or other outdoor sports) you need to know about Fixture Lab! They design cutting edge retail spaces that will make your competition green with envy. They also make a full line of retail store fixtures that present your product in amazing ways. More online at https://fixturelab.com/.

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This episode’s guests are Sam Quijano and Gordon Wadsworth from Bikeflights.  It’s a conversation with experts in a company that walks in two worlds daily. Hear how Bikeflights balances both retailers and their customers in their bike shipment process and about all things Bikeflights including special need-to-know details about shipping e-bikes.

Go to https://magicmind.com/nbda and use code NBDA20 for 20% off everything and up to 56% off your subscription for the next 10 days.

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Retailer responses from the 2023 NBDA Retailer Excellence Awards. This week's question: How is your staff maximizing the profit potential of every bike that comes in for service?

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This episode’s guest is Scott Buelter, CEO of Ascent360. Ascent360 is the leading provider of Relationship Marketing Software and Services to the Outdoor Industry. Scott’s team is an awesome group that brings marketing automation to bicycle retailers. Email campaigns and simple automation can have profound impacts on your bottom line. This episode we’ll cover some tips for retailers looking to get started including best time to send emails, what to send, who to send to, and how to welcome customers back into the store for services. Lots here.

NBDA Member Deal: https://nbda.com/ascent360/

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