As New York City FC approached their 10th season, the club set its sights on cementing its place among the city’s most iconic teams. But in a city of strong opinions, it wouldn’t be easy. Soccer supporters are famously passionate and loyal, while New Yorkers take spirited to another level. Milo Kowalski, Senior Creative Director at NYCFC, and Justin Au, Creative Director at Gretel, share the play-by-play of how they scored a branding win with one of the toughest crowds around.

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Created by Matchstic (matchstic.com / @matchstic), hosted by Blake Howard (@blakehoward), co-hosted by Tracy Clark, edited and scored by ATAM Audio, produced by Brianna Belcher, and artwork by Stephanie Kim and Michael Martino.