Next in Tech

Every region on the globe has their own characteristics, but the high levels of digitization in China create interesting requirements. Perkins Liu, senior research analyst, joins host Eric Hanselman to explore the dynamics of the market and the forces at work. High levels of mobile phone use and the accompanying dominance of mobile payments are driving datacenter expansion. China also has proactive requirements for power optimization and green grid utilization to manage environmental impacts.

Tech M&A and funding events are flashy, but a lot of the real work in finance is done in insurance. And the insurance business itself is being transformed by tech. Tim Zawacki, Principal Research Analyst at S&P Global Market Intelligence, explores these interactions with host Eric Hanselman and looks at how the pandemic and climate change are driving near term analytics. Insurance became a part of cyber risk management, but ransomware is upending expectations.

We knew customer experience was important and new research points out just how much impact investments in CX can have. Sheryl Kingstone is back on the podcast with her research partner Sudeep Kesh to talk about their results with host Eric Hanselman. They’ve shown that companies that indicate strong investments in CX have noticeably better credit and equity performance. The Digital Leaders significantly outperform the Digital Laggards. The ability to quantify that difference is exciting news! Learn more at: https://451alliance.com/nit

Sorting out the roots of innovation is complex and this special edition of Next in Tech brings in Guy Kawasaki, Apple veteran and inveterate innovator, to discuss its many aspects with host Eric Hanselman. The metaphors run hot and heavy (including a breakfast as a guide to empathy) as they explore ways that organizations can embrace innovation. Success stories are many and it’s worth taking a glance into the dustbin of history.

Hear more topics at the 451Nexus conference: https://www.spglobal.com/451Nexus

The need for more modern authentication techniques has never been more pressing and multi-factor authentication (MFA) is a key building block of zero trust approaches. Tom Gersic, VP of customer success at Salesforce and Garrett Bekker from the 451 security team join host Eric Hanselman to talk about what’s needed. The threat landscape demands MFA, but users can be hesitant. It doesn’t have to be this way. See Garrett’s fireside chat at the 451Nexus conference: https://www.spglobal.com/451Nexus

The previous year upended IT plans, but what have we seen in 2021? In this rebroadcast of our first Next in Tech webinar, Head of Research at 451 Research, Simon Robinson, joins host Eric Hanselman to reveal three surprises about cloud workloads, CX impacts and ML success rates. They discuss the analysis of IT research data, courtesy of the 451 Alliance, and what it reveals about IT trends past, present, and future. Learn more at: https://451alliance.com/nit

We’re living in an age of next-gen everything and tech infrastructure seems like it’s always in flux. Liam Rogers, research analyst in 451’s infrastructure team, joins host Eric Hanselman to open up what’s really changing and their impacts, take us back to the Planet of the Apps and generally work at making sense of these ideas. They look at the concept of observability and how it can manage the scale of cloud native operations and microservices architectures, even coping with ESG requirements.

Learn more at: spglobal.com/451Nexus

Cloud native can seem like a buzzy term, but there are important shifts in operations and mindsets that it represents. 451 founder William Fellows is back with senior analyst Jay Lyman to dig into its realities with host Eric Hanselman in a preview for the 451Nexus conference. As enterprises wrestle with the Cambrian explosion of cloud services, they’ve got to change their expectations of how infrastructure gets built. They need a successful journey to the Planet of the Apps to stay competitive.

Learn more at: spglobal.com/451Nexus

The idea of workload repatriation from cloud is a lively topic of debate and Melanie Posey and Dan Thompson are back with host Eric Hanselman to hash it out and duel with data. This is a preview of a session at the 451Nexus conference in October and digs into a fundamental question of modern infrastructure – where should workloads go? What’s the real goal? Mobility, agility or cost management? Does being hybrid mean never having to say you’re sorry? They look at options and motivations.

Learn more at: spglobal.com/451Nexus

It’s easy to gloss over digital transformation hype as just the latest fad, but there’s a core aspect in the drive to digitization that’s increasingly critical to staying competitive. Simon Robinson, head of research at 451, talks with host Eric Hanselman about the need for digital infrastructure and how it’s the foundation of the 451Nexus conference in October. It’s time to take stock of how far you’ve come and what you need to put in place to be ready for whatever the future throws at you.

Learn more at: spglobal.com/451Nexus