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How do you respond to a bad customer experience?

Some of us would write a review, or vent about it to our friends and family. But not Slawek Potasz. He’d design a robot to fix the problem. And that’s exactly what he did when he created CarScanner, a photographic robot that replaces a photo booth. From Poland to Canada to Syracuse, NY, Slawek shares his outside perspective on America and the automotive industry.

What we talk about in this episode:
0:00 Intro with Michael Cirillo, Paul J Daly and Kyle Mountsier.

4:50 Somewhat ironically, CarScanner and Slawek have a presence in Syracuse, NY, where ASOTU is headquartered. Syracuse hosts a Genius Accelerator for robotic tech companies, and CarScanner is a part of that accelerator.

6:40 The idea for CarScanner started because of a poor car rental experience in Tel Aviv where Slawek was accused of damages to his rental. And so he said, “Shouldn’t there be a better way to do car inspections than with a pen and paper?”

9:12 Slawek is from Poland and he compares the automotive industry between America and his home country.

19:53 CarScanner is a robot that’s deployable in 5 minutes that will do a 360 capture of any vehicle in two and a half minutes, with background removal. It removes the need for a dealership to have a photo booth or a trained employee.

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Connect with Slawek Potasz on LinkedIn
Learn about CarScanner

⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!

We have a daily email!

https://www.asotu.com

✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

🎧 Like and follow our other podcasts:

1. Automotive State of the Union
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