Among other topics, Nick discusses the following issues with Metis Strategy:

* Xylem’s transformative journey into a digital business

* The advantages of evolving from individual systems to platforms

* Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth

* Utilizing technology platforms to serve overall business priorities

* Xylem’s Five Star Model

* Methods for gaining insights from within and outside of the organization

* Xylem’s five strategic priorities

* The evolving organizational structure of IT

* Eyes on the trends: IoT for the front office, Iot for the back office, managed services

Nick is the Senior Vice President and Chief Information Officer at Xylem Inc., a $4 billion global water technology company. He is responsible for the company’s integrated systems management and the implementation of its technological strategy.

Prior to joining Xylem, Nick was the Chief Information Officer of K. Hovnanian Enterprises.

Nick is the author of “The CIO Playbook: Strategies and Best Practices for IT Leaders to Deliver Value,” and serves on the academic advisory board at Rutgers University.

Nick earned a Bachelor of Business in Management Information Systems and a Master of Science in Information Systems from Pace University.

I recently caught up with Nick at Xylem Global Headquarters in Rye Brook, NY. Our conversation covered World Class IT Principle Four, IT & Business Partnerships, as Nick discussed how he aligns IT’s strategy with the organization’s priorities and standardizes technology and processes across the enterprise. We also covered Principle Five, External Partnerships, as Nick described the growing importance of reliable partnerships for an agile IT department. We also discussed Xylem’s five star model for selecting technology, the value of internal and external touch points, and a variety of other topics.