Off the Clock (Legal Value Network)

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Off the Clock (Legal Value Network) episodes

September 13, 2023 Justin Ergler (LVN/GSK) & Matthew Beekhuizen (Greenberg Traurig) on the Importance of Involving the Pricing and Business Team in Building Strong Client Relationships
Founding LVN Board Member Justin Ergler has a wide-ranging conversation with Matthew Beekhuizen, Chief Pricing and Innovation Officer at Greenberg Traurig. The duo discuss the importance of developing strong relationships with legal clients and the need to "translate" business to legal. They also discuss hiring the right people for the right job, how to best build credibility within an organization and set expectations for partners. Justin and Matthew close out their talk with their take on what they see moving forward in the legal industry.
48 min
July 27, 2023 Marketing Strategies for Law Firms (Keith Maziarek (Katten), Justin Ergler (GSK) & Stefanie Marrone)
In this episode, LVN Board Members Keith Maziarek and Justin Ergler are in conversation with Stefanie Marrone, who serves as a fractional and outsourced marketing director for law firms and professional services companies. The trio discuss the importance of a client-centered approach to differentiate law firms in a crowded market. Stefanie also explains the need for law firms to understand their clients' businesses and put the client first in communication and service delivery. She also recommends seeking client feedback, creating resources to help clients, anticipating and emphasizes the importance of fostering relationships with clients and referral sources. She also cautions against relying solely on reputation and price as differentiators, and stresses the importance of likability and personalized attention for clients.
1 hr 11 min
April 24, 2023 Using Data to Analyze Legal Pricing Dynamics (Keith Maziarek (Katten), Justin Ergler (GSK) & Nathan Cemenska (Wolters Kluwer)
LVN board members Keith Maziarek and Justin Ergler talk to Nathan Cemenska, Director, Legal Operations and Industry Insights at Wolters Kluwer. The trio discuss pricing and negotiation dynamics between law firms and clients, with a focus on the use of data and alternative solutions such as insourcing and utilizing ALSPs. They also also touch on the factors driving legal rate increases.
1 hr 11 min
March 16, 2023 On Legal Teams Working With Finance Teams and the Importance of Creative Problem Solving With Laura Terrell (Executive Coach), Justin Ergler (GSK) and Keith Maziarek (Katten)
Founding LVN board members Justin Ergler and Keith Maziarek reunite with Laura Terrell, a long-time lawyer turned executive coach. They discuss the history of their somewhat uncommon relationship and how it underscores the importance of collaboration and communication between legal teams and finance personnel. The trio also shares their experience working together on a fast-moving portfolio of matters and explains how trust and creative problem-solving were essential to their success.
1 hr 3 min
November 08, 2022 Live from LVNx (Keith Maziarek, Justin Ergler, Jae Um, Aaron Boersma & Mikhail Makarovsky)
This episode was recorded live at the LVNx Conference in Chicago and is a conversation with LVN Board Members Keith Maziarek and Justin Ergler with multiple guests from across the legal ecosystem including Aaron Boersma, Mikhail Makarovsky and Jae Um. This dynamic conversation touched on a variety of provocative and timely topics such as the untapped potential benefits of client feedback, whether clients hire lawyers or firms and how they respond when a lawyer changes firms, and how to break the foolish discount shopping and annual rate increase cycle that distracts us all from focusing on value and outcomes. It's a good one!
1 hr 8 min
August 18, 2022 Angela Floessel (MoFo) & Keith Maziarek (Katten/LVN) on Pricing Discipline, Project Management and Litigation Finance
LVN Board member and Katten's Director of Pricing and Legal Project Management, Keith Maziarek, has a wide ranging conversation with Angela Floessel, Director of Pricing and Legal Project Management at Morrison & Foerster

Discussion topics include why Angela made the jump to legal from private equity, why law firms need to be disciplined about legal pricing strategies, the importance of project management skills, why not every RFP is created equal and how she implemented a program at her firm to take advantage of litigation funding.
55 min
May 26, 2022 Lisa F. Smith (Attorney and Author) & Justin Ergler (GSK) on Mental Health and Legal
In honor of Mental Health Awareness Month, Justin Ergler (LVN board member and Director, Alternative Fee Intelligence and Analytics at GSK) talks to author and attorney Lisa F. Smith about her book Girl Walks Out of a Bar and the importance of being transparent and acknowledging mental health challenges so that others know they are not alone and everyone can help with the healing process.
49 min
March 30, 2022 Professor Richard Jolly (Northwestern) & Keith Maziarek (Katten) on Legal Tech Adoption, Lawyers as Hedgehogs or Foxes and Why Narcissistic Personalities Help in the Law
In this episode, LVN Board Member and Director of Pricing and Legal Project Management at Katten, Keith Maziarek has a conversation with Professor Richard Jolly of the Kellogg School of Management at Northwestern University (also a principal at the Stokes and Jolly consultancy).

The conversation is wide ranging touching on how lawyers are now more open to technology adoption, but still reticent because it is in their nature to be risk averse. Richard talks about his theory of hedgehogs and foxes in professional services (hedgehogs do one thing very well, while foxes are flexible and adapt to all sorts of conditions) and how, as a group, lawyers are often narcissists, but that is a good thing.
1 hr 5 min
March 03, 2022 Jason Winmill (Argopoint) & Justin Ergler (GSK and LVN Board Member) on Fee Increases and Better Communication Between Law Firm and Client
On this episode LVN Board Member Justin Ergler (Director of Alternative Fee Intelligence Analytics at GlaxoSmithKline) talks to Jason Winmill (founder of management consultancy Argopoint) about how legal departments and law firms can communicate better and tackle fee increase requests.
1 hr 3 min
December 09, 2021 Being Creative With Legal Pricing and How to Think About Legal Value with Bill Rudnick (GC Cresset Capital) & Keith Maziarek (Katten)
LVN Board Member Keith Maziarek (Director of Pricing and Legal Project Management at Katten) and Chad Main (Percipient) talk to Bill Rudnick. Bill is General Counsel at Cresset Capital, a boutique private wealth management firm, and previously the managing partner of DLA Piper's Chicago office, the firm's second largest. The conversation focuses on creative and different ways of thinking about legal pricing and the value of legal services with the benefit of Bill's uniquely well-rounded perspectives as a law firm lawyer and leader, a corporate general counsel, a J.D. and a M.B.A.
55 min

About Off the Clock (Legal Value Network)

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Off the Clock presented by the Legal Value Network. Spontaneous conversations about the legal industry just like those you have after work when you are off the clock.