Offer Accepted

By Vanessa Rosenblum

On this show, real estate industry professionals - from real estate assistants to leaders of mega teams - share how they achieved their current level of success and what they're doing to rise to the n... more

· Business

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FAQs about Offer Accepted:

How many episodes does Offer Accepted have?

The podcast currently has 76 episodes available.

Offer Accepted episodes:

September 17, 2019Ep 16 | Follow, Manage, Lead - An onboarding framework for launching new hires to greater success w/ Kathleen Metcalf
Are you setting your new hires up for success or for failure? Too many employers stop short of the finish line when they hire a new employee. Let’s change that.

I’m excited to have real estate team trainer and coach, Kathleen Metcalf back on the podcast as well as Pro R.E.A. Staffing’s own Sarah Weaver. This topic is so important that it required a co-host.

The hiring process isn’t over when a candidate signs their offer letter. Nope, not even close. The hiring process ends once a candidate is fully onboarded and is thriving in their role.

If you are willing to take the time, effort and money to invest in hiring a talented employee for your business, it makes no sense to fail to provide outstanding training and onboarding experience for your new hire.

In today’s podcast listen for:
Before an employee can be proactive in their role they must first follow, then manage and then finally, they can lead

The bicycle analogy - the training wheels come off one at a time

What is reasonable to expect from a new hire in their first 90 days

How you respond to mistakes is massively important; How to respond when mistakes are made, and when mistakes really do equal a red flag

Where to start with employee training

Busting the myth: “My new hire is experienced so they don’t need training and onboarding.”

The “Dark before the Dawn” (This is SO true.)

Oncology vs Preventative Medicine: Why new hire coaching starting Day 1 is so important

People are different but they are predictably different. How to use the DISC behavioral assessment to communicate effectively with everyone on your team

You can learn more about Kathleen at www.kathleenmetcalf.com.

Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel.
Follow Pro R.E.A. Staffing on social:
FaceBook
Instagram
Twitter

If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com

Don't be a stranger! Email me: [email protected]

#offeracceptedpodcast #realestateteam #proreastaffing
...more
45min
August 27, 2019Ep 15 | Making the move from Admin to Agent | Interview w/ Dana Browning
Real estate assistants usually fall into one of two camps. There are those who love being an assistant and while they may aspire to grow into a leadership role they have no desire to be in sales. Others see being a Real Estate Assistant as a short-term step on their journey of becoming a real estate agent. My guest today, Dana Browning doesn’t fall neatly into either camp which is what makes her career journey so interesting.
Dana’s path to becoming a Buyers Agent is a bit non-traditional as you will hear during our interview but her experience offers plenty of insight for those contemplating a similar path.
Some of my favorite highlights from this interview include:
Why being an assistant is harder than being a sales agent on a team

Even very experienced assistants struggle during their first 90 days on a job (and what to do about it)

It’s hard to measure success as an admin which is why praise from your boss is so important

What Dana looked for when interviewing teams

Accountability and education vs leads as a value proposition for teams
Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website.
For even more resources for growing your career or growing your real estate business visit our YouTube Channel.
Follow Pro R.E.A. Staffing on social:
FaceBook
Instagram
Twitter
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
36min
August 14, 2019Ep 14 | Growing and managing a mega team with COO Stephanie Brackett
Get ready to hear some truly powerful productivity hacks, as well as valuable insight on building a strong and lasting relationship between a lead admin and their mega agent!
Stephanie Brackett is the COO for the Anderson Hicks team in Idaho Falls. She started with Mike Hicks when he had a three-person team, and she helped him grow the team to the #2 team in their area. Last year her team merged with another top team, and today she manages 30 people on the Anderson Hicks team. They rank #58 on the Real Trends “The Thousand” report for team.
This interview is packed full of gems. Some of my favorite highlights include:
Starting with your One Thing

Winning Minute

Daily gratitude

The Promise

Todoist.com

David Allen + “Getting Things Done”

Hidden culture vs overt culture

The unexpected challenges of combining teams
If you are not familiar with the DISC behavioral profiles check out our Cheat Sheet.
Learn more about Stephanie and her team.
For even more resources for growing your career or growing your real estate business visit our YouTube Channel.
Follow Pro R.E.A. Staffing on social:
FaceBook
Instagram
Twitter
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
1h
August 01, 2019Ep 13 | How to share a real estate assistant w/ Analise Smith-Hinkley
This podcast is for agents who need and want to hire a real estate assistant but are not ready to commit to a full-time assistant. They know that they want to hire someone who has the level of expertise and commitment to the job that a full-time employee brings to the job but they only need that person for 20 hours per week.
If you are considering sharing a full-time real estate assistant with another agent, this podcast is for you.
There are all sorts of reasons why this idea of sharing an assistant is easier said than done. For one, it’s not easy to have two bosses. Add to that that the admin is maintaining 2 separate CRMS, workflows, brand identities, business norms. And, often, the assistant is dealing with two agents with very different personalities and work styles.
My guest today is Analise Smith-Hinkley. She is a talented marketing professional that I placed as a shared assistant for two agents in San Francisco. She has been there for 10 months and things are going really well.
Learn:
What they talked about before Analise was hired to set “ground-rules” and mutual expectations.

How the agents worked together to onboard and train Analise.

How she balances her time and competing priorities.

Some of the challenges she faced as she grew in her role, and how her agents made the process easier for her.
And, since she is a talented marketing professional I couldn’t let her go without asking about her perspective on marketing luxury properties, how she uses social media and how she helped her to agents differentiate their brands in a crowded market.
For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
58min
June 25, 2019 Ep 012: In Perfect Balance: An interview with a top producing Agent and her Lead Assistant
Jennifer Rosdail is a top producing Realtor and Devan McKeekan is her Director of Operations. Together, they run a growing team in San Francisco. On this podcast, we explore the dynamics at play between a top producing Agent and their Lead Admin. Learn how they divide tasks, communicate, hold each other accountable, strategize for the business, and deal with conflict.
Listening to them talk, it is clear that they have a strong partnership. Peek behind the curtain to find out how they make it all work.
[5:55] How Jennifer prepared for her future assistant
[8:50] What Devan learned during her transition from Assistant to Manager
[10:20] The challenges Devan faced as she learned how to supervise other employees
[13:55] How Jennifer sets boundaries with the sales team regarding how they may utilize the support staff
[17:50] The strategies Devan uses to support and “manage up” with Jennifer
[22:09] How they structure their Showing Assistant position
[25:00] A “day-in-the-life” of a Showing Assistant
[27:24] Jennifer’s vision for their new Buyers Agent

The Jennifer Rosdail team is hiring! Contact me at [email protected] to learn more about the sales and support roles with the Jennifer Rosdail team.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
37min
June 11, 2019Ep. 011 | Growing Big. Lessons from a serial real estate entrepreneur w/ Mark Von Kaenel
If you want to use your real estate sales business as a springboard to other ventures, this show is for you. Today we are going to explore several of the “next opportunities” for a successful real estate agent with a man who decided to take on not one, but SEVERAL of those next opportunities.
Mark Von Kaenel has a personal real estate business that did over $1M GCI in 2018, he operates a property management company that has 1000 doors under management and he is a Keller Williams Operating Partner with multiple locations in and around Silicon Valley, CA.
On this podcast, we dig into how and why he grew his businesses and explore the pros, as well as the many challenges of running multiple businesses at the same time.
In this interview:
[10:25] The challenges of growing big and fast

[14:20] Accepting your role as a Leader when you decide to grow a team

[15:39] How hiring a Director of Operations changed his business

[25:00] What Mark learned about his priorities when he hired his current Real Estate Assistant

[28:06] Why and how he changed his philosophy around how he pays his assistant
Learn more about Mark von Kaenel: http://www.vkregroup.com/ and https://kwbae.com/
View Mark’s open job opportunities: https://www.proreastaffing.com/careers/ (Search Los Gatos, CA)
For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
39min
May 28, 2019Ep 010 | Growing Into Leadership. Advice for new managers w/ Kathleen Metcalf
The path from successful solo agent to Team Leader is exciting, challenging, motivating and sometimes...bumpy. It’s not easy to hand over parts of your business to someone else or to trust someone else with your clients. On top of that, a new Team Leader has to lead, manage, delegate, and mentor. It can feel overwhelming.
On this week’s podcast, I interview real estate team coach and trainer, Kathleen Metcalf. The President and Founder of Atlas Real Estate Coaching + Training, Kathleen, has seen it all. She was a real estate assistant, a top agent, a recruiter in real estate, an assistant to a top real estate coach, and for the last six years, a real estate coach and trainer herself.
If anyone has insight into what it takes to make a successful transition from agent to team leader, or from Assistant to Director of Operations, it is Kathleen.
In this episode:
[3:20] The new roles and responsibilities of a Team Leader (vs. solo Real Estate Agent)

[6:45] The difference between being a Manager and a Leader

[15:30] Common challenges for new leaders

[19:50] Some skills you can train and some skills you have to buy

[28:00] “You show people what to do, and then follow up on it, to confirm that what you thought is what you said, is what they heard, is what they understood.”

[35:00] The dark before the dawn

[46:10] How to help an Assistant transition into a leadership role on your team
Kathleen now has Alliance by Atlas, a way for admins to receive training alongside their agents.
Learn more about Kathleen.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
1h 7min
May 21, 2019Ep 009 | Keep more of your profits and have more fun. An interview with Cathy Anderson
“It is the consistency with which you approach your daily activities which determines the consistency with which you get paid.” - Cathy Anderson
At the peak of her sales career, Cathy Anderson sold 200 homes per year with the help of two assistants. Plus, she managed to make it home by 5 p.m. most nights. Oh, and she lived in a town of 8,000 people that did not even have an MLS until she launched her real estate career.
Cathy went on to become a highly sought-after business coach and has been coaching for nearly 25 years. After years being a top producer herself and coaching many top producers around the world, you can bet that she has some great stories to tell!
Some takeaways from this fun and wide-ranging interview:
[6:00] If you want to attract great Buyers Agents build a strong foundation first. You cannot add buyers agents and/or Inside Sales Agents until you do the following:
1. Build a strong administrative support staff
2. Have a good inventory of listings

[9:25] “It’s not how much I made, it was how much I kept.” How she kept expenses low and profits high.
She learned how to do things:
                   1. Quickly
                   2. Inexpensively
                   3. Still with Five-Star service

[10:40] Profitability benchmarks for solo agents and teams

How she managed to make 52 contacts (Not 50) per day for YEARS (hint: it’s all about systems and leverage)

How Cathy was able to "P.L.A.” every day and go home by 5:00 p.m.

Why the personal bucket is not allowed in the office but squirt guns and water guns are allowed!

Her approach to training and onboarding new hires (“Nobody comes to work for you hoping they can screw everything up!”) and the four phases of learning:
         1. Unconscious incompetence
       2. Conscious incompetence
       3. Conscious competence
       4. Unconscious competence
Reach out to Cathy on LinkedIn: https://www.linkedin.com/in/cathy-anderson-1520a011/

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
53min
May 14, 2019Ep. 008: How to "Wow" Clients and Win Raving Fans with Joe Rock
Lin Realty is proof of what is possible when real estate agents focus on building a real estate business not just being a successful solo agent. From day one, Eva and Joe had a vision for their business, and they executed on it relentlessly. They also stayed true to their values, and as a result, they became one of the top teams at Keller Williams Realty within four years.
There are so many great takeaways from this interview. One of my favorites is the idea of hiring a “Wow Coordinator”. You haven’t heard of a Wow Coordinator? Well, listen and be prepared to be floored.
Other key takeaways:
Fear setting vs. goal setting

How building a culture focused on service and personal growth impacted their success

Showing Assistants vs. Buyers Agents

Vision statements

Building clients for life
We are currently hiring a Showing Assistant for Lin Realty. View the job ad and apply.
Learn more about Lin Realty Group.
For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
45min
May 07, 2019Ep 007: How to build a commercial real estate team while traveling the world w/ Ben Weil
Ben Weil is a top producing commercial real estate agent in San Francisco's East Bay. He designed his business to allow him to travel and work more than half the year remotely. Ben believes in growing a team to create leverage and provide a higher level of client service. And, he figured out how to develop talented salespeople from the ground up to create the business and the life he wants.
In this interview, Ben shares how he changed one Junior Agent’s life by taking him out of a $24k annual salary sales job and showing him how to earn $220k in commission in his first year as a commercial real estate agent. According to Ben, the Junior Agent paid off his student loans, bought a car AND put a down payment on a house. Can you imagine going from $24k to $220k on ONE year?
Ben’s story is a remarkable and inspiring journey.
Learn:
Why Ben prefers to train brand new agents

How he structures his training and mentorship program

How he balances being one of the TOP commercial agents in San Francisco with his love of travel

His “keys to success” in commercial real estate
Ben is hiring! Learn more about Ben’s Jr. Agent Training & Mentorship program.

For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing
Follow Pro R.E.A. Staffing on social:
FaceBook: https://www.facebook.com/proreastaffing
Instagram: https://www.instagram.com/proreastaffing
Twitter: https://twitter.com/prorejobs
If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com
Don't be a stranger! Email me: [email protected]
#offeracceptedpodcast #realestateteam #proreastaffing
...more
43min

FAQs about Offer Accepted:

How many episodes does Offer Accepted have?

The podcast currently has 76 episodes available.