In this episode of The Full Arch Podcast, Dr. Steven Vorholt is joined by SPG's Director of Operations, Dr. Dave Salciccioli, for a behind-the-scenes look at what makes dental operations run smoothly and what happens when they don't.

From front desk systems to clinical alignment, Dave shares how SPG approaches operations at scale while keeping the patient experience and doctor support front and center. They discuss how dental operations differ from traditional business ops, what makes a system truly scalable, and how strong operations create room for doctors to grow.

If you're building a Full Arch team or looking to improve efficiency without losing care, this episode is packed with insights.

Key Highlights 🔹 What Makes Dental Ops Unique – Why running a practice isn't the same as running a business 🔹 Scaling With Intention – How SPG builds systems that support multiple offices without losing consistency 🔹 Clinical + Ops Alignment – The role operations play in better outcomes, smoother handoffs, and long-term growth

🎧 Tune in to Episode 122 of The Full Arch Podcast to learn what it takes to build operational systems that actually work in the real world.

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