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It may not be sexy, but it has a lot of heart. 

One might say that inventory management and how we procure, merchandise, and make inventory accessible to the consumer is what keeps the heart of today’s digital dealership beating.

Danny Zaslavsky, the DP/GM and Country Hill Motors and Managing Partner at VINCUE joins to share his unique vantage point about how efficient inventory management systems can lead to an elevated customer experience. 

What we cover in this episode:
0:00 Intro

2:18 Danny shares the origin story about how his software company, VinCue, got started. Looking back it seems like a logical progression of meeting the right people at the right time, but Danny admits that you never quite know what life is preparing you for in the micro moments of the journey. 

6:10 After immigrating from the Ukraine to The United States, Danny’s father opened a shoe repair business down the street from what would soon be their family’s dealership. A pioneer in his own right, and with an immigrant entrepreneur’s spirit, Danny shares that his dad found innovated ways to procure inventory for the store that was years ahead of their competitors. 

14:33 Kyle points out that in order to solve inventory management problems requires several different handshakes to work effectively. Often dealers are utilizing several platforms in order to accomplish their inventory management and merchandising. Danny explains a little about how VinCue is solving real inventory related problems for car dealers. With a nod to industry pioneers, such as Dale Pollak, Danny explains that he is seeking to take inventory management to a whole new level. 

20:04 Danny’s experience as a dealership owner as well as technology vendor allows him to see both sides of the industry from a unique perspective. The one consistent element is that we are trying to create an improved customer experience. When it comes to the auto industry there are many factors that contribute to a heightened CX, but they are sold as separated things, like websites and digital retailing tools, as an example. 

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• Connect with Danny Zaslavsky on LinkedIn

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