In this episode of Business Brain, Dave and Shannon pay tribute to Fred Smith, the founder of FedEx, highlighting his pivotal role in the development of overnight shipping. They share the legendary story of Smith gambling FedEx’s last cash in Las Vegas to make payroll, a gamble that ultimately kept the company alive. Shannon recounts his own entrepreneurial journey, including how he tried to partner with FedEx and eventually succeeded with DHL to implement a nationwide laptop repair pickup system. This move transformed his business from local to national, demonstrating how persistence and creative problem-solving can yield massive results.

The hosts then shift to a discussion on patience as a critical “currency” in business. Dave reflects on how patience, much like money or time, can be invested to build lasting relationships and trust—especially in sales, customer service, and startup growth. Shannon reinforces the idea by sharing how patience helped sustain their podcast until it became sponsor-worthy and scalable. They both stress the importance of sticking with a long-term vision, resisting the temptation for fast success, and staying positive—even when progress is slow. The episode closes with an encouragement for listeners to keep showing up, ask smart questions, and be patient with outcomes.

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