Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

By John WilsonBusiness Entrepreneurship Marketing

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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast episodes

August 03, 2025Double Your Profit Day #3 Slash Costs and Maximize Profit with a Lean Business Culture
Welcome to Day 3 of the "Double Your Profit" 30-Day Series!
If you’re running a home service business, small business, or a contractor company, this series is designed to help you double your profit in just 30 days.
Today’s episode dives into how to cut costs fast—without hurting your operations—and how to foster a lean, profit-minded culture in your company. We'll walk through how to trim unnecessary expenses, empower managers to make smarter budget decisions, and align your entire team around cost-conscious growth.
🔑 What You’ll Learn Today:
How to cut costs quickly and responsibly
Why zero-based budgeting is a game-changer
Eliminating expenses that no longer deliver ROI
Empowering managers to lead cost-cutting initiatives
💸This Episode is Brought to You by CFO Made Easy
Built a strong trades business? Let’s take it to $10M and beyond. CFO Made Easy offers part-time CFO services for home and trade service businesses—helping you boost cash flow, maximize profit per tech, and make clear growth decisions.
📈 Free Offer: Book a 45-min Financial Insight Session to uncover growth blockers.
▶️More Episodes

Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
6 min
August 02, 2025Double Your Profit Day #2 Cut Costs Like a CFO
Welcome back to Day 2 of the "Double Your Profit" 30-Day Series!
In today’s episode, we’re breaking down how to cut business costs like a CFO—without compromising growth. If you want to double your profit, mastering the art of cost control is essential. These strategies will help you streamline spending, boost margins, and create a more efficient, profitable operation.
This episode is packed with real-world examples and practical cost-cutting techniques you can implement immediately in your home service business, contractor company, or small business.

💼 What You'll Learn:
How to approach cost-cutting like a Chief Financial Officer
Why zero-based budgeting beats traditional methods
How to review and audit every business expense

💸This Episode is Brought to You by CFO Made Easy
Built a strong trades business? Let’s take it to $10M and beyond. CFO Made Easy offers part-time CFO services for home and trade service businesses—helping you boost cash flow, maximize profit per tech, and make clear growth decisions.
📈 Free Offer: Book a 45-min Financial Insight Session to uncover growth blockers.
▶️More Episodes
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
5 min
August 01, 2025Double Your Profit Day #1 Choose Profit Over Revenue
Welcome to Day 1 of the "Double Your Profit" 30-Day Series!

If you’re running a home service business, small business, or a contractor company, this series is built to help you increase profit in 30 days—starting today.
In this video, we kick things off by shifting your mindset from revenue-focused to profit-first strategy. Understanding the difference between profit vs revenue is crucial for any business owner aiming to maximize business value and scale sustainably.

🔑 What You'll Learn Today:
Why profit matters more than revenue
How to increase business profit and margins
The role of cost control in profit optimization
How to create financial transparency across your team
Aligning team incentives with your profit goals
Why profitability drives better business valuation and long-term growth
This is the profit-focused business model that separates surviving companies from thriving ones.

▶️More Episodes

🌐 Ownedandoperated.com

Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
5 min
July 31, 2025#229 Plumber Closes +$10M/Year (With Just One Trade)
📈 How Focus and Smart Marketing Took a Family Plumbing Business to $11M+
In this episode of Owned and Operated, John sits down with Kelson Carter, a plumbing business owner who scaled a single-trade company into an $11 million powerhouse. From rebranding and marketing to building out a sales team, Kelson shares the moves that transformed a family-run operation into a dominant force in home services.
💡 What You’ll Learn:
Why focusing on just one trade helped streamline operations and scale faster
How rebranding and marketing became game-changers for growth
The importance of hiring dedicated sales staff to unlock new revenue
Key lessons from taking the business from zero to $11M
Market comparisons and what it takes to adapt in different regions
Mindset, risk, and margin — what actually drives long-term success
Check Out Our Newsletter
We break down how 7- and 8-figure home service businesses scale, hire, and grow. No fluff—just real insights from real operators.
👉https://www.ownedandoperated.com/

💼 Special Thanks to Service Scalers!
We’ve been partnering with Service Scalers to maximize our Local Service Ads (LSAs) and optimize our Google My Business profiles, and the results have been incredible. With hundreds of thousands in sales and 900+ calls in a single week, GMBs are now our top-performing organic lead channel.
Want to learn how Service Scalers can do the same for you?
🔗Check Them Out Here

💼 Shoutout to Quick Staffers LLC
Need trained HVAC & plumbing CSRs at a fraction of the cost? Quick Staffers LLC specializes in placing top-tier global talent with the best SOPs and scripts.
🔥 Get $1,000 off your first placement here

🎙️ Host:
John Wilson

🎙️ Guest:
Kelson Carter
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
51 min
July 29, 2025#228 How this NEW Service Owner is doing $80k/month
In this episode of Owned and Operated, John sits down with Ethan from New York to explore his rapid journey into the world of home services and franchising. From cold calls to private equity to launching a local newsletter — Ethan shares the real story behind building momentum as a new business owner.
🔑 What You’ll Learn:
How Ethan used cold calling and emailing to win early leads
Why franchising became the right fit for his growth goals
How local newsletters create real business opportunities
What it takes to raise private equity in home services
Juggling multiple ventures — without losing your mind
Advice for new entrepreneurs on risk-taking and mindset

💼 Shoutout to Quick Staffers LLC
Need trained HVAC & plumbing CSRs at a fraction of the cost? Quick Staffers LLC specializes in placing top-tier global talent with the best SOPs and scripts.
🔥 Get $1,000 off your first placement here

Shout Out to FieldPulse 🚀

FieldPulse is an incredible Field Service Management platform that helps you save hours each week while keeping your operations running smoothly. If you're looking to streamline your processes, stay competitive, and focus on what truly matters, FieldPulse is a game-changer!
📅 Book your demo HERE

💼 Shoutout to Avoca AI!
Looking to train your call center and improve technician performance? Avoca AI helps teams identify issues, improve call quality, and drive results from start to finish.
🔗 Schedule a demo HERE

Host:
John Wilson

Guest:
Ethan Realander
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
1 hr 1 min
July 24, 2025#227 How Small HVAC Businesses Are Disrupting the Industry
How HVAC Leaders Stay Ahead: Overcoming Growth Challenges and Innovation Fatigue

In this episode, we unpack key growth and leadership lessons from the HVAC industry. From innovation fatigue and stalled marketing efforts to navigating leadership challenges and sustainable scaling — this one's for owners serious about building a high-performance business.

🔑 What You’ll Learn:
Why summer slowdowns kill momentum (and how to avoid it)
How innovation fatigue creeps in — even with the best tools
What strong senior leadership really looks like in HVAC
Why smaller HVAC companies are often better at innovating
Upcoming workshops and peer groups you won’t want to miss

💼 Sponsored by Volca

Supercharge your referral game with Volca—an automated referral program built just for home service companies. With ServiceTitan integration, SMS referrals, automated payments, and real-time tracking, Volca makes manual referral programs a thing of the past.

👉 Get 10% off all contracts—exclusive for Owned and Operated listeners.

📅 Book a time with the team:

🎯Tired of hunting for parts?

WeSupplyTrades has your back — thousands of Plumbing, HVAC, Hydronics, and PEX products in stock and shipped fast.

Create a Free PRO Account and get: Lower prices,Free shipping over $99, Same-day shipping (order by 3:30pm EST), Expert support when you need it.
Exclusive Deal: 20% off your first order with code OWNED20

🔗Check it Out HERE

📅 Offer ends 1/31/26

👤 Hosted by:
John Wilson
Jack Carr

🎧 Listen to more episodes & resources:
👉 https://www.ownedandoperated.com
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
54 min
July 22, 2025#226 HVAC Owner Makes $4M/Month (Here’s How)
In this episode of Owned and Operated, John sits down with Brian from TR Miller to unpack how they’ve built an HVAC powerhouse generating over $4 million in monthly revenue—and the operational systems that keep it humming.
From tackling seasonality and streamlining dispatch, to building out plumbing, sewer, and electrical services—this isn’t just a story of growth. It’s a playbook. Brian shares the lessons learned from scaling, the hiring and retention strategies that keep their field team strong, and how they’ve shaped technician career paths that drive loyalty and performance.
Whether you're running a $1M shop or breaking into the eight-figure range, this episode is loaded with practical insights to level up your operations, sales strategy, and team management.
🔹 In This Episode, We Cover:
How TR Miller scaled to $4M/month across HVAC, plumbing, and electrical
Managing seasonality and staying profitable year-round
The real power of membership plans and recurring revenue
Optimizing technician dispatching and scheduling during high demand
Sales models that boost conversion rates and customer satisfaction
Retention strategies and career ladders for field professionals
Strategic hiring to build a growth-ready service team
🎧 More Episodes + Resources
👤 Hosted by:
John Wilson – https://x.com/wilsoncompanies

🎙️ Guest :
Brian Sloan, TR Miller - https://www.linkedin.com/in/bsloan25/
Shout Out to FieldPulse 🚀
FieldPulse is an incredible Field Service Management platform that helps you save hours each week while keeping your operations running smoothly. If you're looking to streamline your processes, stay competitive, and focus on what truly matters, FieldPulse is a game-changer!
📅 Book your demo HERE

🎯Tired of hunting for parts?
WeSupplyTrades has your back — thousands of Plumbing, HVAC, Hydronics, and PEX products in stock and shipped fast.
Create a Free PRO Account and get: Lower prices,Free shipping over $99, Same-day shipping (order by 3:30pm EST), Expert support when you need it.
Exclusive Deal: 20% off your first order with code OWNED20
📅 Offer ends 1/31/26
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
34 min
July 18, 2025BONUS EPISODE - Where is JackQuisitions??
🎉 Bonus drop!
Jack’s got something new cooking—JackQuisitions is live.
If you’re into business buying, deep dives, and Jack’s take on the acquisition world, head over to the new channel now to listen and watch.

👉 JackQuisitions Youtube
👉 JackQuisitions Spotify
👉 JackQuisitions Apple Music
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
1 min
July 17, 2025#224 Top Cash Flow Mistakes in Home Services and How to Fix Them
In this episode of Owned and Operated, John and Jack break down the most underrated—and often misunderstood—pillar of business success: cash flow.
They dive deep into what cash flow actually means (hint: it’s not EBITDA or net profit) and why failing to understand it almost tanked their companies. From sharing near-miss horror stories to the practical systems they've built—like automatic savings transfers and cash forecasting—this episode is a must-watch for any operator who wants to build a sustainable, growth-ready business.
Whether you're just starting out or scaling past $10M, John and Jack unpack how better cash flow habits can protect your company from financial landmines and unlock new levels of financial control.
🔹 In This Episode, We Cover:
The real difference between cash flow and profit
Why strong EBITDA doesn’t mean you’re in the clear
How bad cash habits nearly killed the business
Tactical tips for cash flow forecasting and savings
Best practices for managing debt and capital expenditures
The role of a controller in small business finance
Timing large financial decisions to avoid cash crunches
Creating team alignment around cash discipline
🎧 Listen to more episodes & resources:
👉 https://www.ownedandoperated.com
👤 Hosted by:
John Wilson – https://x.com/wilsoncompanies
Jack Carr – https://x.com/thehvacjack

💼 Special Thanks to Service Scalers!

We’ve been partnering with Service Scalers to maximize our Local Service Ads (LSAs) and optimize our Google My Business profiles, and the results have been incredible. With hundreds of thousands in sales and 900+ calls in a single week, GMBs are now our top-performing organic lead channel.
Want to learn how Service Scalers can do the same for you?
🔗Check Them Out Here

🚀 Huge Shoutout to SupplyHouse!
When it comes to fast turnaround times, SupplyHouse has our back! With 250,000+ SKUs covering plumbing, HVAC, and electrical, they make sure we get the right materials—fast and hassle-free.
💡Their Trademaster program offers free shipping, returns, and discounts, all with no membership fee. Use promo code SH5 for five percent off your first order— Code is valid through 9/30/2025.
🔗 Check them out & level up your supply game here

🚀 Check Out Our Newsletter

We break down how 7- and 8-figure home service businesses scale, hire, and grow. No fluff—just real insights from real operators.
Find it Here
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
44 min
July 15, 2025#223 Can These WEIRD Ideas Turn Into Million-Dollar Businesses?
In this episode of Owned and Operated, John and Jack explore the wild and unconventional world of lifestyle businesses—where personal passion meets profit.
From running an online Magic: The Gathering store to launching a ski wax brand, buying a marina, or even farming ants and mushrooms, the duo dives into how niche interests can evolve into sustainable, revenue-generating ventures. They discuss the lifestyle advantages of owning passion-driven businesses, the economics of niche markets, and how to balance multiple income streams while having fun doing it.
Whether you're curious about collectibles, concierge services, or the idea of turning hobbies into scalable side hustles, this episode is packed with insight, laughter, and unexpected ideas.
🔹 In This Episode, We Cover:
Building a business around Magic: The Gathering
Running a niche eCommerce store
Monetizing hobbies like ant farming and mushroom cultivation
Exploring the economics of ski wax and seasonal products
What it takes to own and operate a marina
Concierge services for high-end travel
Revisiting Bitcoin mining and its business model
How to align business with your lifestyle goals
🎧 Listen to more episodes & resources:
👉 Owned and Operated
👤 Hosted by:
John Wilson – https://x.com/wilsoncompanies
Jack Carr – https://x.com/thehvacjack

💼 Sponsored by Volca

Supercharge your referral game with Volca—an automated referral program built just for home service companies. With ServiceTitan integration, SMS referrals, automated payments, and real-time tracking, Volca makes manual referral programs a thing of the past.
👉 Get 10% off all contracts—exclusive for Owned and Operated listeners.
📅 Book a time with the team
💼 Shoutout to Avoca AI!

Looking to train your call center and improve technician performance? Avoca AI helps teams identify issues, improve call quality, and drive results from start to finish.

🔗 Schedule a demo here

💸 Sponsored by CFO Made Easy
Built a strong trades business? Let’s take it to $10M and beyond. CFO Made Easy offers part-time CFO services for home and trade service businesses—helping you boost cash flow, maximize profit per tech, and make clear growth decisions.
📈 Free Offer: Book a 45-min Financial Insight Session to uncover growth blockers.
Send Us Mail!
More Ways To Connect with OAO
Start Here
Owned and Operated Newsletter
Bonus Videos From John
Leave a Review
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.
37 min