Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast episodes

  • #09 - Tech Compensation - The Good, Bad, and Ugly of Incentives

    On this episode of Owned and Operated, we talk Tech Compensation.

    We run through how we've always incentivized out techs, to where we are now and why that difference matters.

    If you are someone who is operating a trade service business or looking to buy one, you're going to need to listen to this episode.

    Enjoy!

    Also check out...
    Microacquire.com to find internet businesses to buy.
    Captarget.com for the best off-market deal sourcing platform ever.
    Our Twitter
    Our Newsletter

    41 min
  • #03 - Bryant Suellentrop - Sweaty Startup: A Janitorial Startup Journey

    On this episode of Owned and Operated, we talk with Bryant Suellentrop.

    We talk about how he got started in the janitorial space, and his major workforce and hiring challenges.

    One of the highlights of this episode is when Bryant talks about his experience with the struggle of starting a business, and the emotional tole it can take.

    Enjoy!


    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.Β  Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    [email protected]



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated NewsletterΒ 
    • Bonus Videos From John

    Leave aΒ Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    πŸ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    44 min
  • #08 - Hiring/Firing - Worst Employee Blow Ups & New Training School

    On this episode of Owned and Operated John and Brandon discuss some of their hiring practices, the good, the bad, and the ugly. We have some nightmare stories including employees stealing from our customers, as well as threatening our co-host, Brandon.

    Our trauma is your entertainment.

    Enjoy!

    Also check out...
    Microacquire.com to find internet businesses to buy.
    Captarget.com for the best off-market deal sourcing platform ever.
    Our Twitter
    Our Newsletter

    46 min
  • #02 - Michael Girdley - Dumpster Fires, Fireworks, and Operator Problems

    In this episode of Owned and Operated, Michael Girdley stops by.

    We talk about how he literally put out dumpster fires in his fireworks business, how he struggled as a young operator getting respect from senior team members, and how to hire and train operators so they don't make the same mistakes.

    Enjoy!


    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.Β  Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    [email protected]



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated NewsletterΒ 
    • Bonus Videos From John

    Leave aΒ Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    πŸ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    35 min
  • #06 - How To Hire And Train Operators

    In this episode, we talk about the operators we have in place currently, how did we hire them, why did we hire them, and what does their future look like as we develop them for bigger and better things.

    We also talk about how to find and hire new operators, and where we have been good at finding talent, and where we can improve.

    Also check out...
    Microacquire.com to find internet businesses to buy.
    Captarget.com for the best off-market deal sourcing platform ever.
    Our Twitter
    Our Newsletter

    46 min
  • #05 - Operating Someone Else's Family Business, and Leasing Vs. Owning Assets

    On this episode of Owned and Operated, me and Brandon Discuss what it is like to operate a family business, and how to manage all the relationships involved.

    We also discuss the argument of leasing vs. owning assets. Why some people should lease, why some people should own, and the pros/cons of using a fleet management service, or hiring an in-house fleet manager.

    If you're curious about Enterprise Fleet Management - email: [email protected]

    Enjoy!

    Also check out...
    Microacquire.com to find internet businesses to buy.
    Captarget.com for the best off-market deal sourcing platform ever.
    Our Twitter
    Our Newsletter

    54 min
  • #04 - Offshoring Our Call Center and Evolving Our Marketing

    In this episode we discuss how out marketing has evolved from NOTHING in 2015 to an immediate switch spending $25,000 per year, and the amount of convincing it took just to get there.

    Also, Brandon walks us through how onboarding our oversees call center has gone, what our major struggles and pains have been, as well as the difference between offshore call takers and a domestic call center.

    Enjoy!

    Also check out...
    Microacquire.com to find internet businesses to buy.
    Captarget.com for the best off-market deal sourcing platform ever.
    Our Twitter
    Our Newsletter

    37 min
  • #01 - Brandon's $325K High School Landscaping Business

    In this episode we dive in to my Operator and General Manager, Brandon Niro's background.

    We talk about how he built and ran his landscaping business, how he sold his business to a competitor, and how he did it while attending college full-time.

    He started at 15 with no drivers license, driving his equipment around with an ATV, and within a few years was managing his competitor's business.

    If you're curious about what it looks like when a 22 year old has 10 years of experience, you're going to want to listen to this episode!

    Enjoy!


    Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business.Β  Subscribe to the newsletter here.

    Contact us:

    Youtube: @OwnedandOperatedPodcast

    X: @ownedoperatedco

    www.ownedandoperated.com

    [email protected]



    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated NewsletterΒ 
    • Bonus Videos From John

    Leave aΒ Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    πŸ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    21 min
  • #00 - Introduction to Owned and Operated

    In this episode of Owned and Operated I wanted to give a description of why we're starting this podcast, and what we'll be talking about.

    I'm John Wilson, I own a trades business doing about $5MM annually, and am currently buying 1-2 businesses a year.

    I'm bringing on my operator, Brandon Niro, to talk about the nitty gritty details of what makes a business function.

    You can expect to hear us talk about our largest struggles and problems as we continue to buy and build businesses.

    Send Us Mail!

    More Ways To Connect with OAO

    • Start Here
    • Owned and Operated NewsletterΒ 
    • Bonus Videos From John

    Leave aΒ Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    πŸ“Œ Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    2 min

About Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

From the publisher's feed

Owned and Operated is the podcast for home service entrepreneurs who want to build larger, more profitable businesses.

Hosted by John Wilson and Jack Carr, each…

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