Being able to meet your customers’ expectations and satisfy their needs and wants is paramount to any business growth. Thankful is an artificial intelligence software that enables enterprises to transform their customer service from cost center to revenue driver by delivering personalized, expert automation at scale. We were excited to welcome VP of Partnerships, James Hotson, who cares about customer relationships and experiences as much as we do. James reminds of the importance of customer relationships and experiences and dives into how they work to ensure they offer exceptional experiences to both their clients and their client’s clients.

Digital marketing is the new norm and there are many varying pieces to the puzzle that always seems to change its picture. It’s hard to remain sane and keep up to date in this world but on a mission to help automate the process is Adzooma, simplifying marketing. Adzooma is a platform that creates a digital marketing ecosystem that is affordable and accessible. The Head of Innovation, Puneet Vaghela joined us today to discuss Adzooma, their audience, their evolving website, and their shift to help support those adopting the online space.

Shopping online has been growing over the years but it has exploded over the last few years of the pandemic as the way we consume has shifted. Shopify is a huge player in the online eCommerce world and runs as its own ecosystem. Helping merchants take their online shopping experience to the next level is CartHook. They help boost your revenue and AOV by allowing you to make real post-purchase offers to your shoppers. The Director of Marketing and Communications, Lucy Burningham dives into the Shopify universe the unique way they support their customer journey with a fun, interactive, and engaging website, organic reach, and leveraging the community.

When we think about water we think about a key resource to life, a key compound to everyday tasks. However, as easily as it can give life it can take away. Eddy Solutions protects against water damage with intelligent technology and real-time data. The VP of Marketing, Nadine Evans joined us today to dive into who they serve, how they reach them, their journey to expanding their digital presence, discovering personas, and how they successfully communicate complex ideas on their website.

We know technology is ever-evolving and it can be hard to keep up with something that is always moving. However, it is crucial that we keep a website up to date with the industry we serve. David Polstra, Marketing Director of FusionAuth works to improve the online customer experience with relevant messaging, content, design, and a touch of fun. FusionAuth is a complete identity and access management tool that saves your team time and resources. Their website evolves with their industry and they reap the benefits of successful conversions and organic reach.

Everyone has the right to the business-enhancing technologies available but they’re not always affordable for smaller businesses. Mobile Tech RX is the number one auto reconditioning business management software in the world, which has helped thousands of small business owners make more than $1.9 Billion with Perfect Estimate technology. The Growth Marketing Director, Chelsea Blaylock dives into how they serve small businesses in a corporate-dominated world, her key growth channels for a predominantly offline audience, and her expertise in paid and organic marketing strategies.

We were excited to welcome two guests to the show today to give us double insights and perspectives into their industry. Romey Louangvilay and Marc Liu dive into their roles at ELMNTL and how their full-service marketing and communications agency serves innovative brands in the beverage, tourism & leisure industry. They discuss their growth marketing strategies for this boutique agency and how their bright, simple, and fun website serves their buying journey.

As our guest, today says; anyone who cares about sales and the success of their business will leverage their SaaS platform designed to drive Productivity. The Chief Revenue Officer, Ian Moyse, joined us today to dive into OneUp Sales; your sales team’s new best friend. Their platform empowers directors, managers, and consultants with the tools they need to succeed, remote or in-office. Ian offers us insights into his perspective on the role he plays in the success of the business, who they serve, and their customer experience.

Everyone loves receiving a gift; the excitement and curiosity release those awesome endorphins. But what’s better than receiving a gift is giving a gift. Alyce is the first and only AI-Powered Smart Gifting Platform for business swag services. Alyce is on a mission to create memorable moments at scale so that everyone can have a greater impact on your organization. The Senior Marketing Manager, Sara Pion dives deeper into the value this experience can have on a customer journey and how she thinks about growth, their website, and marketing strategies.

If you haven’t noticed social media is predominant in our personal and professional lives. As a business not leveraging social media channels do they really exist in this big digital world? Social media has become more complex as new technologies are implemented and new social channels are developed. eclincher is a powerhouse Social Media Management Platform helping international business centralize their social efforts, keep up to date with the evolving world, and provides all the tools you need to successfully leverage social media as a key growth channel. Senior Director of Marketing, Jenn Guidry dives into who they serve and how they reach their customers.